Last week I'm in Pennsylvania and a truck driving the opposite way kicks up a rock and hits my windshield.
By the end of the day the crack was about 12 inches long.
Only Tesla can replace Tesla glass
Used the Tesla App on July 26th to schedule an appointment For the following Monday Aug 2nd
Got a text from service saying " Hello, we are having a shortage of Model Y windshields . We are going to try and locate a windshield ."
Follow up text July 30th: " Still waiting on our shipment of glass. It's a supply chain issue with a sensor on the windshield, we will hopefully have a solution in place by end of next week but will need to push again. We will have to postpone appointment to next week" [ What does that mean? Need to push again"?]
Now it's Aug 3rd
I inquire and receive a text back saying " As of now we have still not received any good news o the windshields , it's taking time......"
I know Tesla is still growing, demand is high, supply chain shortages etc but this is getting annoying.
The crack is now zig zagging across my windshield and soon will make the car unsafe to drive.
Luckily I have another vehicle to drive.
By the end of the day the crack was about 12 inches long.
Only Tesla can replace Tesla glass
Used the Tesla App on July 26th to schedule an appointment For the following Monday Aug 2nd
Got a text from service saying " Hello, we are having a shortage of Model Y windshields . We are going to try and locate a windshield ."
Follow up text July 30th: " Still waiting on our shipment of glass. It's a supply chain issue with a sensor on the windshield, we will hopefully have a solution in place by end of next week but will need to push again. We will have to postpone appointment to next week" [ What does that mean? Need to push again"?]
Now it's Aug 3rd
I inquire and receive a text back saying " As of now we have still not received any good news o the windshields , it's taking time......"
I know Tesla is still growing, demand is high, supply chain shortages etc but this is getting annoying.
The crack is now zig zagging across my windshield and soon will make the car unsafe to drive.
Luckily I have another vehicle to drive.