I have Model X, 2019. Bought new on 31 Dec-2018. 45000 miles today.
In Oct 2021 - battery unit died. Tesla relaced. 100% charge was at 296 miles went down to 258 miles.
In January 23- 2022- car suddenly stoped on main street when taking turn. Messege poped up unable to drive. In a split second it stopped in the middle of the road, not giving me any chance to pull over , slow or understand what happend?! Lucky me Car behind my wheel - a giant Ford truck puy break.
Tesla towed car to service center to evaluate and fix.
January 23 to April 01, 2022-tried to fix and took 68 days. When discussing, I asked,
Why car stopped? - Ans. - Drive unit failed and in turn battery also failed(again second time).
What makes drive unit fail?- Ans. It happens , its common.
Me: if its v common then why it did NOT give me an alert to pull over, and in less than a second it stoped?
Tesla Tech: Alert may not come?
Me: Why ?! Tesla is smart car without many mechanical parts, gas cars shows alerts for big issue, Tesla should!
Tesla tech: I dont know?
Me: Share statistics how many cars you have an issue with drive units? What % of chance my cat have that it will stop suddenly in middle of the road, without alert, and what if I go on highway and it happens again? Is there any alert or guarantee that it will not happen again ? I may be not lucky on highway or main street? All cars gives indications of sevice alert of key component failing , why this car did not even alerted , or allowed me time to pull over before it jerkyly suddenly stopped?
Tesla tech: it happens, but we fixed. ( refurbished motor drive unit, refurbished battery pack).
Me: Wouldn’t Tesla have 2 drive units, if one fails , car still can drive?
Tesla tech: yes it does.
Me: if my car’s one drive unit died in less than a second, in middle of street, without any prior indication- then what happened with the second drive unit ? Why car could not use second drive unit?
Tesla Tech: It won’t. ?! Also Only alerts for big things.
Me: Why?
Because car needs both drive units?!
Tesla tech: It v well may! But I cant say for sure.
Me: Plz tell me - this sudden failing of motor unit and aling with that battery unit will not go off on highway when I am driving, I cant die !
Tesla: I cant guarantee or warrantee anything.
Me: share data , how many cars with similar issue is on the road and no recurring issue or safety related matter because i know one model 3 driver died on the spot when car suddenly stopped?
Tesla Tech: I cant share anything. I dont have any data other than what is fixed.
Me: Put me in touch with who gave guidance on how to fix?
Tesla Tech: we consulted engineers who identified issue. They are at factory and will not talk to you.
Me: okay then you convince me that failing of drive unit without an alert will not happen on highway.
Tesla tech: I cant .
Me: Then I cant accept car that you put refurbished parts with, not knowing any satisfactory reason to take car with me.
Tesla tech: you ll be charged $35 per day if you dont pick up.
Me: Well I am here to pick up but smart car is not smart enough to give alert when suddenly stopping. My life is at stake, I am not going to drive unless you tell me that BIG issue that your factory engineered fixed , if it happens again then TESLA will promot me an alert for ‘BIG’ things as you said my car problem was big and so it should give me an alert, no?!
Tesla Tech: It should.
Me: It did not.
Tesla Tech: Well , I dont know.
Me: I am not getting the car and not oaying $35, as I convinced you that car should alert and it did not. Call me when u figure out !
_____________________________
Any insight ? Suggestions? Any thoughts? Your experience?!
Do not put negative comments. I am looking for some insight to rectify my situation to be able to feel safe when I drive again. I was scared when car stopped! TIA
In Oct 2021 - battery unit died. Tesla relaced. 100% charge was at 296 miles went down to 258 miles.
In January 23- 2022- car suddenly stoped on main street when taking turn. Messege poped up unable to drive. In a split second it stopped in the middle of the road, not giving me any chance to pull over , slow or understand what happend?! Lucky me Car behind my wheel - a giant Ford truck puy break.
Tesla towed car to service center to evaluate and fix.
January 23 to April 01, 2022-tried to fix and took 68 days. When discussing, I asked,
Why car stopped? - Ans. - Drive unit failed and in turn battery also failed(again second time).
What makes drive unit fail?- Ans. It happens , its common.
Me: if its v common then why it did NOT give me an alert to pull over, and in less than a second it stoped?
Tesla Tech: Alert may not come?
Me: Why ?! Tesla is smart car without many mechanical parts, gas cars shows alerts for big issue, Tesla should!
Tesla tech: I dont know?
Me: Share statistics how many cars you have an issue with drive units? What % of chance my cat have that it will stop suddenly in middle of the road, without alert, and what if I go on highway and it happens again? Is there any alert or guarantee that it will not happen again ? I may be not lucky on highway or main street? All cars gives indications of sevice alert of key component failing , why this car did not even alerted , or allowed me time to pull over before it jerkyly suddenly stopped?
Tesla tech: it happens, but we fixed. ( refurbished motor drive unit, refurbished battery pack).
Me: Wouldn’t Tesla have 2 drive units, if one fails , car still can drive?
Tesla tech: yes it does.
Me: if my car’s one drive unit died in less than a second, in middle of street, without any prior indication- then what happened with the second drive unit ? Why car could not use second drive unit?
Tesla Tech: It won’t. ?! Also Only alerts for big things.
Me: Why?
Because car needs both drive units?!
Tesla tech: It v well may! But I cant say for sure.
Me: Plz tell me - this sudden failing of motor unit and aling with that battery unit will not go off on highway when I am driving, I cant die !
Tesla: I cant guarantee or warrantee anything.
Me: share data , how many cars with similar issue is on the road and no recurring issue or safety related matter because i know one model 3 driver died on the spot when car suddenly stopped?
Tesla Tech: I cant share anything. I dont have any data other than what is fixed.
Me: Put me in touch with who gave guidance on how to fix?
Tesla Tech: we consulted engineers who identified issue. They are at factory and will not talk to you.
Me: okay then you convince me that failing of drive unit without an alert will not happen on highway.
Tesla tech: I cant .
Me: Then I cant accept car that you put refurbished parts with, not knowing any satisfactory reason to take car with me.
Tesla tech: you ll be charged $35 per day if you dont pick up.
Me: Well I am here to pick up but smart car is not smart enough to give alert when suddenly stopping. My life is at stake, I am not going to drive unless you tell me that BIG issue that your factory engineered fixed , if it happens again then TESLA will promot me an alert for ‘BIG’ things as you said my car problem was big and so it should give me an alert, no?!
Tesla Tech: It should.
Me: It did not.
Tesla Tech: Well , I dont know.
Me: I am not getting the car and not oaying $35, as I convinced you that car should alert and it did not. Call me when u figure out !
_____________________________
Any insight ? Suggestions? Any thoughts? Your experience?!
Do not put negative comments. I am looking for some insight to rectify my situation to be able to feel safe when I drive again. I was scared when car stopped! TIA