Mine is doing the same and they told me the same story. They burnished them and noise came back within a few hours of driving. It’s not the normal break squeal, sounds like a duck. Add this to all the other problems plus terrible customer service and this is my first and last Tesla. I drive a $160k embarrassment. I am an engineer for 30+ years and if I sold a product like this I would have no company. The car has so many good features but it does not make up for all the issues.Brought it in today to get it looked at.
Turns out it was just the slippage of the brakes on the rebound, after the car stops, causing the noise. Occurs when you don’t use the brakes normally (my situation as I’ve gotten pretty used to the regen).
For others’ reference: they fixed the noise by doing a brake burnish (essentially wearing a layer of the brakes), but noted the sound will come back if I don’t use my brakes normally.