I had the boot struts changed a few weeks ago on my July 2014 S. It's an early car. Then the boot height adjust wouldn't work as it would only open to half height which wasn't very good. It woudn't chime when you held the button in to set it higher and would beep 3 times when you tried to close it if you messed with the height at all.
I took it into Tesla and 'not Gen 2 configuration' is the reason they gave. I tried to get a sensible answer as to what exactly it means but the person on the desk started talking about the Type 2 charging as they also have a Gen 2 charger and this seems to cause confusion.
I also had that reason mentioned when I had bother with the SD cards being corrupted and updates not installing. SD cards were swapped 3 times in all. The car has been updated to MCU2 before I got it. I updated it to CCS last August. I adjusted the height ok before the CCS update but never bothered checking such things after.
The reason is the same. It's not configurered correctly as Gen 2 then configuring it as Gen 2 fixes it with no explanation of what Gen 2 actually is.
I took it into Tesla and 'not Gen 2 configuration' is the reason they gave. I tried to get a sensible answer as to what exactly it means but the person on the desk started talking about the Type 2 charging as they also have a Gen 2 charger and this seems to cause confusion.
I also had that reason mentioned when I had bother with the SD cards being corrupted and updates not installing. SD cards were swapped 3 times in all. The car has been updated to MCU2 before I got it. I updated it to CCS last August. I adjusted the height ok before the CCS update but never bothered checking such things after.
The reason is the same. It's not configurered correctly as Gen 2 then configuring it as Gen 2 fixes it with no explanation of what Gen 2 actually is.