Hello,
(X-Post from Reddit)
First, Happy New Year! I'm sure this type of post has been created many times, but I'm looking for a little advice. Just to be clear, I still really love my car, but the number of issues my car is giving me and the severely limited time I have to deal with them is making me lose a little faith in Tesla.
I got my 2020 M3 LR AWD on Oct. 11, in New York State. I took it to the service center, which is about 70 miles away for a dent that was present on delivery to get it removed on October 27. I then took it to the service center on November 18th for a L turn signal fault (not working), L side headlight remaining turned on; at this visit they replaced the L sided headlight assembly. Finally, it brings us to today (December 31), where my rear speakers and subwoofer stopped working (didn't work even after 2 reboots). It feels like every month I am having a new issue. I've got an appointment on January 15th with mobile service, but in the event they can't fix it, I will need to make another appointment with an SC. I only have just over 5000 miles on the car.
Part of the problem is that I am still a resident physician, and only get 1 day off a week most weeks of the month. Which means that because of the limited service centers in my area, it's difficult to go there, drop the car off, and then return another day to return the loaner (which for the most part they expect to be returned 24 hours after the repair is completed, although in fairness they try to be flexible with me).
Do SCs have a service with which they can pick up the car and drop off a loaner? Are there any other options to help this maintenance be a bit more manageable? Is there anyone I can write to get a service center opened up closer to me? Is it worth looking into lemon laws at this point? To be honest I'm not sure what I'm asking, I guess I'm becoming a little frustrated.
TL;DR My Tesla is having many issues with just over 5000 miles and 2 months of ownership, and getting fixes is becoming frustrating.
(X-Post from Reddit)
First, Happy New Year! I'm sure this type of post has been created many times, but I'm looking for a little advice. Just to be clear, I still really love my car, but the number of issues my car is giving me and the severely limited time I have to deal with them is making me lose a little faith in Tesla.
I got my 2020 M3 LR AWD on Oct. 11, in New York State. I took it to the service center, which is about 70 miles away for a dent that was present on delivery to get it removed on October 27. I then took it to the service center on November 18th for a L turn signal fault (not working), L side headlight remaining turned on; at this visit they replaced the L sided headlight assembly. Finally, it brings us to today (December 31), where my rear speakers and subwoofer stopped working (didn't work even after 2 reboots). It feels like every month I am having a new issue. I've got an appointment on January 15th with mobile service, but in the event they can't fix it, I will need to make another appointment with an SC. I only have just over 5000 miles on the car.
Part of the problem is that I am still a resident physician, and only get 1 day off a week most weeks of the month. Which means that because of the limited service centers in my area, it's difficult to go there, drop the car off, and then return another day to return the loaner (which for the most part they expect to be returned 24 hours after the repair is completed, although in fairness they try to be flexible with me).
Do SCs have a service with which they can pick up the car and drop off a loaner? Are there any other options to help this maintenance be a bit more manageable? Is there anyone I can write to get a service center opened up closer to me? Is it worth looking into lemon laws at this point? To be honest I'm not sure what I'm asking, I guess I'm becoming a little frustrated.
TL;DR My Tesla is having many issues with just over 5000 miles and 2 months of ownership, and getting fixes is becoming frustrating.