Multiple Error Messages - Incorrectly Wired Speed Sensor. Should I pay for the repair?

[33941153]

I have a 2018 Tesla Model 3, and the basic warranty expired last Decemeber. Recently, I kept getting multiple error messages when I drive over a bump on the road. Lost AP, cruise control, collision detection, regenerative braking, ABS, traction control, stability control.

I had to power off the car and then everything works normal again. I finally took my car to service center, and the tech found that the speed sensors are wired in correctly. They want to charge me about 600 for the repair, but I feel I should not pay for it. The issue is caused by incorrectly wiring, it's not my fault. Any advice?

 

[ODWms]

Take it up the chain, if possible. Try talking to the center manager. And if no good result there I’d contact Tesla corporate. It’s worth a try at least.

 

[Sophias_dad]

Sadly, while it should be covered, since it was found only after the warranty expired they have no obligation to cover the expense. It certainly can't hurt to escalate the issue.

 

[804son]

Wait a minute.....This is a 2018 and you just discovered the speed sensor was wired incorrectly? If it was wired incorrectly it would have been throwing these error messages since new.

 

[android04]

Wait a minute.....This is a 2018 and you just discovered the speed sensor was wired incorrectly? If it was wired incorrectly it would have been throwing these error messages since new.

The invoice says they were routed incorrectly and vibration caused them to get damaged over time. They were not wired incorrectly, or they would have caused issues from the beginning.

It would be nice if Tesla would replace them for free due to the assembly error, but they are under no obligation to do so once the warranty ended. I would buy the sensors and replace them myself, but I understand not everybody has the capability of doing so.

 

[804son]

The invoice says they were routed incorrectly and vibration caused them to get damaged over time. They were not wired incorrectly, or they would have caused issues from the beginning.

It would be nice if Tesla would replace them for free due to the assembly error, but they are under no obligation to do so once the warranty ended. I would buy the sensors and replace them myself, but I understand not everybody has the capability of doing so.

Ahh, I see, I didn't read the invoice. Makes much more sense now.

 

[33941153]

Just a quick update. Happy ending - Tesla replaced all sensors for free.

 

[Bucketz]

Just a quick update. Happy ending - Tesla replaced all sensors for free.

well that's a rather unexpected turn of events considering Tesla's rep with service on here... congrats!!