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Multiple iPhones, which gets push notifications

Discussion in 'Model S: User Interface' started by chuckd, Apr 3, 2015.

  1. chuckd

    chuckd Member

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    When we first got our Model S a week ago, I logged in using the IOS app, and I got push notifications. Then we logged in my wife's iPhone, and still I was the only one that got push notifications.

    Later, we logged in our iPad, and it became the device that receives push notifications. They no longer are sent to my phone.

    Im an app developer myself, so I fully understand how push notifications work, and Tesla appears to only store one device ID per account. The problem is I can't make sense how it chose the iPad, and I can't seem to make it switch back to another device by logging out and in.

    Does anybody know how to get the Tesla servers to push to a different phone?
     
  2. chuckd

    chuckd Member

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    Answered my own question. It seems that the iPhone app stores that it has registered its push notification, and therefore only registers the very first time you download, run and log in.

    So to get a different IOS device that has the Tesla app to become the 'receiver of push notifications', you need to delete the Tesla app from that device and re-download it from the App Store. Then it will register its push notification ID with Tesla's servers, and it will once again be the device that gets push notified.
     
  3. dirkhh

    dirkhh Middle-aged Member

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    I don't think that is true. My wife and I both get push notification on our iPhones... same Tesla account, same car, different phones with different Apple accounts.
     
  4. chuckd

    chuckd Member

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    Interesting, all three of my devices use the same Apple iTunes account. That has to be the difference. Do you both have completely separate iTunes accounts, or are you using family sharing?
     
  5. araxara

    araxara S-P85#3,218 X-90D#3,299

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    I have an iPhone and iPad both with the same Apple ID and Tesla login credentials. Both display the same notifications:
    iPad:
    iPad.jpg

    iPhone:
    iPhone.jpg
     
  6. befcomet

    befcomet Member

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    Same here. Hubby and I both use the same Tesla account for both cars, and we're able to get push notifications to both our iPhones (different AppleID's) for each car.
     
  7. dirkhh

    dirkhh Middle-aged Member

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    Completely different accounts, no family sharing.
     
  8. andydoty

    andydoty Member

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    How were you able to get the app on the iPad? Or is just push notifications?
     
  9. araxara

    araxara S-P85#3,218 X-90D#3,299

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    You can install and run iPhone apps on an iPad. In the App Store, you select "iPhone Only" and do a search for Model S, then select "+Get" to downloading and and install the app.
     
  10. Musterion

    Musterion 18h 03m 37s −24° 23′ 12″

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    Notifications are set locally on each device via the app settings (upper left button...notifications in the Tesla app). Settings can be same or different on each device.
     
  11. chuckd

    chuckd Member

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    I'm aware of all the settings, and I have them all enabled, plus allowing notifications in the Settings. For some reason that I can't figure out, notifications will only go to one of my multiple devices. And the only way to get it to switch to another device is to reinstall the app on the device that I want to receive the notifications. I have the same configuration as araxara, in that every device uses the same iTunes account, and of course we're all using the same Tesla login, but it just will not send to more than one device.
     
  12. NigelM

    NigelM Recovering Member

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    Two iPhones (mine and my wife's) plus my iPad (all with the same AppleID) and all three get the push notifications. It's always been like that for us, never needed to delete and reload apps etc.
     
  13. Avexzek

    Avexzek Member

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    Hi... anyone could help me with the notification issues ? I recently replaced a new iPhone and after that I no longer receive any notifications of Tesla app. After I tried to re-install the app, Tesla app now is disappear from Setting>Notifications, and inside the Tesla app, Notifications is now "Off" and no way to turn it on again ! Tried to install the app in different iphone, but still the same !!
     

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