I had a Medium Tesla solar subscription system installed and activated back in January of this year. Solaredge HD Wave screenless inverter. Came with a Neo Gateway (flat black box) that was all working fine.
I recently expanded solar production by having an additional Small system added, along with 2 Powerwalls. They added a second inverter, same HD Wave version as the first, along with the 2 PWs and a Gateway 2. Everything is functioning correctly, I can see all production/powerwall/house/grid usage in the Tesla app.
I still have the original Neo gateway up and running, so when I swipe past the Home Energy Gateway in the Tesla app, I can see the production info from the original Medium system. I'm wondering if there's a way to pair the second inverter to the original Neo gateway so I can separately see how much each system is producing. I.E. in the app, I would be able to swipe Car -> Home Energy Gateway -> Medium system -> Small system.
Tesla also gave me a second Neo gateway when they did the expansion. I tried plugging that one in and hooking it up to my router but it's stuck on No Signal, so I think they never configured the new inverter to talk to anything since the HEG is the primary way to see production info for both systems combined. If a single Neo gateway isn't capable of talking to two inverters I don't mind hooking up the second Neo gateway, but it seems like I'll still have to go through the pairing process. I'm also not sure, even if I get it paired with either of the Neo gateways, what it would take to get it to show up in the Tesla app.
I hope this all makes sense....can anyone offer any help or insight? Ultimately this is a "nice to have"...not super important, but if it's possible to see everything as described above I'd like to get it working.
I recently expanded solar production by having an additional Small system added, along with 2 Powerwalls. They added a second inverter, same HD Wave version as the first, along with the 2 PWs and a Gateway 2. Everything is functioning correctly, I can see all production/powerwall/house/grid usage in the Tesla app.
I still have the original Neo gateway up and running, so when I swipe past the Home Energy Gateway in the Tesla app, I can see the production info from the original Medium system. I'm wondering if there's a way to pair the second inverter to the original Neo gateway so I can separately see how much each system is producing. I.E. in the app, I would be able to swipe Car -> Home Energy Gateway -> Medium system -> Small system.
Tesla also gave me a second Neo gateway when they did the expansion. I tried plugging that one in and hooking it up to my router but it's stuck on No Signal, so I think they never configured the new inverter to talk to anything since the HEG is the primary way to see production info for both systems combined. If a single Neo gateway isn't capable of talking to two inverters I don't mind hooking up the second Neo gateway, but it seems like I'll still have to go through the pairing process. I'm also not sure, even if I get it paired with either of the Neo gateways, what it would take to get it to show up in the Tesla app.
I hope this all makes sense....can anyone offer any help or insight? Ultimately this is a "nice to have"...not super important, but if it's possible to see everything as described above I'd like to get it working.