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Must Be Doing Something Wrong with Sentry Retrieval

FunSecured

Member
Sep 7, 2019
118
273
Laguna Beach
I think you may be right. I have a refreshed S and I’ve tried formatting in the car out of the car using a different stick…all to no avail. The icon won’t appear. Anyone having similar or suggestions?
 

Big Earl

bnkwupt
Supporting Member
Jul 12, 2017
5,969
11,311
Springfield, VA
Maybe this isn't your issue, but it's worth mentioning: you have to stop recording before the option to view the launcher becomes available. Press and hold the camera icon to stop/start recording.
 

FunSecured

Member
Sep 7, 2019
118
273
Laguna Beach
Yeah…familiar. There IS -NO- button appearing on my screen - whatsoever.
I can invoke Dashcam viewer by voice command only (when a stick is in and has been formatted) BUT…it will only show current time and historical files cannot be accessed (they appear as blacked out thumbnails). I CANNOT either find a way to cause the Dashcam or Sentry Icons to appear on screen, ever-anywhere now. We have multiple Tesla vehicles and I have used and formatted in our other cars so…somewhat familiar. I think it’s a bug or firmware or chip issue maybe? Heard they had to use different chips with some cars because of shortage and they had to write firmware (think that actually came from Elon saying). Not sure if this it but…I’m doubtful it’s the multiple USB sticks I’ve used or user error
 

bo3bdar

Member
Feb 21, 2021
170
224
Silicon Valley
I think this might be yet another new bug from the fine software developers. On my Model 3, it stopped letting me tap the notification icon to let me view events. Also nothing in the menu to launch viewer. The only time I can launch viewer now is at home, regardless of on/off in Sentry Mode or Park.
 

Timbo2

Member
Jun 8, 2019
215
171
USA
As a possible workaround have you tried to reformat (FAT32) AND manually create an empty folder called "TeslaCam" from a PC?
 

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