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MVPA Backlog

Discussion in 'Model 3: Ordering, Production, Delivery' started by Holmern, Jul 27, 2018.

  1. Holmern

    Holmern Member

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    Jul 2, 2018
    Messages:
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    Location:
    Austin TX
    This probably doesn't come as a surprise to any of you but apparently there is a backlog. I received an email from an ISA letting me know the vehicle was ready. When I asked how to pay she said she would have to request a MVPA and that it would take some time since they had a backlog of over 500 model 3 contracts. 500 doesn't sound crazy since they make 5000 a week, but it is a bit strange that they email people saying they are "ready" and then go "oh.. we need the MVPA. Sorry. We aren't ready"
     
    • Informative x 2
  2. tyfosho

    tyfosho Member

    Joined:
    Jul 17, 2018
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    46
    Location:
    Texas
    Sounds like you're hitting the Texas contract wall too.

    There's a ton of Texas buyers waiting on contracts right now. It's been 2 weeks for me and there's been no change other than my ISA saying that we're still waiting on paperwork... Getting close to Elon-tweeting time...
     
  3. LonestarV

    LonestarV Member

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    Location:
    TX
    This wait without an explanation is silly. Cranking out a boilerplate purchase agreement with X buyer's details filled in should take minutes, even with proofreading for accuracy included. Something else behind the scenes must be happening.. right?
     
  4. jlawzy

    jlawzy Member

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    Jul 10, 2018
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    Location:
    Austin, TX
    i'm on the same boat. ISA told me on 7/18 that we're ready to go and just need contracts team to complete paperwork. i'm all cash no trade-in. this should be the easiest part of the process but there's no ETA. i've pressed my ISA and he says his hands are tied.
     
  5. Clemi

    Clemi Member

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    May 8, 2018
    Messages:
    16
    Location:
    Logan
    As a mod S driver-- not chatter I do not understand you Acronym lingo. Can you help me? What is IVPA, what is ISA??? Writing it out is too gruesome? how about using Siri?
     
    • Like x 1
  6. fishh

    fishh Member

    Joined:
    Jul 16, 2018
    Messages:
    52
    Location:
    Seattle
    MVPA = Motor Vehicle Purchase Agreement,
    ISA = Inside Sales Advisor
     
    • Helpful x 2
  7. Holmern

    Holmern Member

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    Location:
    Austin TX
    I'm a bit confused as to how they can make self driving cars, but yet have huge problems sending out boilerplate contracts that could be auto generated based on your order details/zip code and payment information.
     
    • Like x 1
  8. jlawzy

    jlawzy Member

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    Austin, TX
    the worst part is that they are unable to give an ETA. could be 1 day, 1 week, or 1 month. i'm a bit concerned as it seems to me that they're so backlogged that they seem to be prioritizing via delivery date. so if you're taking delivery today then you're getting prioritized. that means for us TX folks, none of us are prioritized because our cars can't even get on the truck before contracts are finalized and payment is paid.
     
  9. kalikgod

    kalikgod Member

    Joined:
    Oct 8, 2012
    Messages:
    130
    Location:
    The Woodlands, TX
    I have posted elsewhere, but I have been in the same, assigned vehicle but no MPVA to pay and ship, predicament since 7/18.

    On a good note, my wall connector and non-aero wheel kit did arrive this week.
     
  10. morrisc7

    morrisc7 Member

    Joined:
    Jul 14, 2016
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    Location:
    Iowa
    Yeah I'm in the same boat. My delivery is TOMORROW at noon. I'm waiting for contracts, my delivery advisor said they will probably get loaded tomorrow before delivery, however Alliant isn't open on Saturday or Sunday. I'm driving almost 4 hours one way to get the car. If I don't come back with my car, I'll be a little angry. I've contacted everyone I can, all I can do is wait.

    Anyone else have this situation come up and Tesla let you drive away with the car?
     
  11. morrisc7

    morrisc7 Member

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    Location:
    Iowa
    Also, the car has been at the delivery store since last Friday. I'm told it is ready to go.
     
  12. Holmern

    Holmern Member

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    Location:
    Austin TX
    You are a Model S owner, not a "chatter" but are reading through posts about Model 3 deliveries? The acronyms used are widely used on this site which is why I didn't write it out. Not sure what Siri has to do with this either?
     
  13. TayTay

    TayTay Member

    Joined:
    Jul 1, 2018
    Messages:
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    Location:
    Irvine, CA
    Same with me also here in SoCal. My credit union (USC) is even willing to work with a pro forma agreement but just need the pro forma signed by Tesla. But even then, it's difficult to reach Tesla and get the damn thing signed. sigh!!!
     
  14. brickpicker

    brickpicker New Member

    Joined:
    Jul 14, 2018
    Messages:
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    Location:
    Los Angeles
    In same situation with USC credit union. Picking up the car tomorrow morning, but still dont have a contract to show USC. Contacted ISA said it may or may not happen today and if thats the guess will have to reschedule delivery.
     
  15. slipnslider

    slipnslider Member

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    Location:
    los angeles, ca
    The most pathetic part is that this is a tech company, and their software is screwed up.
    Building a car is hard. They did that ok. But building billing software is far easier and they can't handle it.
     
  16. slipnslider

    slipnslider Member

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    Location:
    los angeles, ca
    I'm in the exact same situation with a different credit union.
     
  17. LonestarV

    LonestarV Member

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    Location:
    TX
  18. Holmern

    Holmern Member

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    Location:
    Austin TX
  19. TayTay

    TayTay Member

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    Jul 1, 2018
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    Location:
    Irvine, CA
    My delivery is Sunday. USC CU said they will work with pro forms and order agreement without the actual MVPA as long as Tesla signed them.

    That's what I did and they overnighted the check to Tesla a few mins before they close. I gotta say their turn-around time is impressive. Got my loan doc and check shipped out within one hour!!

    Delivery center said they are ok with just the tracking number from credit union.
     
  20. brickpicker

    brickpicker New Member

    Joined:
    Jul 14, 2018
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    Location:
    Los Angeles
    wow i was not given any of those options. You were able to get a contract from your ISA though?
     

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