Hi all, My MX had to be towed to an SC following a failed software update. Seems what has happened is there was an underlying problem with keeping the 12V battery charged (not bad enough to give me a warning though). During the update, the low voltage caused it to soil the bed, and it could not recover. Afterwards, though boosting the 12V with a 30A portable starter was enough to wake the car, it was stuck in park and had to be moved on skates. I'm mentioning this because there was never any screen warning of a 12V problem. BUT in hindsight maybe there was a symptom-clue; recently the car would not wake up when I approached with the key, instead I'd have to open a door, then it would wake. I had energy saving modes activated so thought this was the reason (only had car for 2 months). So the point is: if you get the same symptom (not waking), call tesla and get them to check the battery voltage (the small one not big!) Shane PS with the booster connected, tesla could see the car, and said it had 20A discharge! Thats almost a mile of range per hour. Thirsty vampire somewhere in my car!