Hey all,
Just some advise that if your car has paint issues during which require a repaint of a body panel and you care about the car's paint, I would highly highly highly suggest you reject it, it's not worth the hassle or time to have it repainted just for it to come out potentially worse.
I think I made the mistake of taking my car to a newer service center that didn't have any certified body shops around because they literally took my car to some sketchy body shop to get it painted/fixed.
Also I would recommend having them to bring the car to the body shop to have it painted instead of having them paint a panel and install it in the service center as the paint will not be matched correctly.
My car definitely came out worse with the repainted panel, there were holograms, sanding marks, deep swirls all over the panel (I mean like all over like a 20 year old car) when I picked it up and the color was a shade darker than the original paint. A new paint job shouldn't look like that, they didn't even try to fix it and stated that is how it is.. There was adhesive on the panel and the ornaments was all scratched up like it was sanded. There were also dust nibs and small indentations on the paint and the paint job wasn't that good as the edges/sides are missing paint and not clear coated (which they were on the previous panel and other panel), only the outside is clear coated.
When I asked for the old hood back they had already disposed it so too bad for me, I think the original paint defect isn't as bad anymore.
I am trying to fix the panel by paint correction and am making slight progress, thinking some of the scratches are too deep but have no clue how much clear coat is left since it appears to have been sanded several times.
I was unable to escalate the situation further during the pickup as they insisted that was the best they could do and could not assist any further, rushing me out as take it or leave it. I was definitely disappointed and considered selling the car with less than 300 miles out of frustration. So far no responses to messages, kind of ghosted me after I picked up. Seemed like they just wanted to get me out of there..
In the end, I have made peace with the issue and will enjoy driving the car with mismatched body panel, I hope it is fine mechanically as I fear taking it back will make it worse. Overall I need to maintain a perspective is that it is just a car that I am going to drive so as long as it functions then it is fine. Not going to spend any more time, stress and anxiety dealing with trying to fix the paint issue as it might come out worse than it is... I am grateful for Tesla to attempt to fix the paint issues after taking delivery but unfortunately it came out worse like many others mentioned while reading online. Just that the next Tesla I buy, if it has paint issues I will reject it after this experience.
I would keep escalating it until they fix it but it isn't worth the time not anxiety of it coming out worse or something else happens to it.. I rather just hope my TSLA stock goes up $2000 so I can repaint and blend the area myself at a better body shop..
Thanks.
TLDR: If your car has a paint issue that requires a repaint during delivery, reject it, not worth the potentially hassle of repainting it and having it come out worse. My repainted panel is darker than the original panel, and during pickup there were holograms, sanding marks, deep swirls all over the new panel and the paint job was poor, missing paint and clear in areas.
Just some advise that if your car has paint issues during which require a repaint of a body panel and you care about the car's paint, I would highly highly highly suggest you reject it, it's not worth the hassle or time to have it repainted just for it to come out potentially worse.
I think I made the mistake of taking my car to a newer service center that didn't have any certified body shops around because they literally took my car to some sketchy body shop to get it painted/fixed.
Also I would recommend having them to bring the car to the body shop to have it painted instead of having them paint a panel and install it in the service center as the paint will not be matched correctly.
My car definitely came out worse with the repainted panel, there were holograms, sanding marks, deep swirls all over the panel (I mean like all over like a 20 year old car) when I picked it up and the color was a shade darker than the original paint. A new paint job shouldn't look like that, they didn't even try to fix it and stated that is how it is.. There was adhesive on the panel and the ornaments was all scratched up like it was sanded. There were also dust nibs and small indentations on the paint and the paint job wasn't that good as the edges/sides are missing paint and not clear coated (which they were on the previous panel and other panel), only the outside is clear coated.
When I asked for the old hood back they had already disposed it so too bad for me, I think the original paint defect isn't as bad anymore.
I am trying to fix the panel by paint correction and am making slight progress, thinking some of the scratches are too deep but have no clue how much clear coat is left since it appears to have been sanded several times.
I was unable to escalate the situation further during the pickup as they insisted that was the best they could do and could not assist any further, rushing me out as take it or leave it. I was definitely disappointed and considered selling the car with less than 300 miles out of frustration. So far no responses to messages, kind of ghosted me after I picked up. Seemed like they just wanted to get me out of there..
In the end, I have made peace with the issue and will enjoy driving the car with mismatched body panel, I hope it is fine mechanically as I fear taking it back will make it worse. Overall I need to maintain a perspective is that it is just a car that I am going to drive so as long as it functions then it is fine. Not going to spend any more time, stress and anxiety dealing with trying to fix the paint issue as it might come out worse than it is... I am grateful for Tesla to attempt to fix the paint issues after taking delivery but unfortunately it came out worse like many others mentioned while reading online. Just that the next Tesla I buy, if it has paint issues I will reject it after this experience.
I would keep escalating it until they fix it but it isn't worth the time not anxiety of it coming out worse or something else happens to it.. I rather just hope my TSLA stock goes up $2000 so I can repaint and blend the area myself at a better body shop..
Thanks.
TLDR: If your car has a paint issue that requires a repaint during delivery, reject it, not worth the potentially hassle of repainting it and having it come out worse. My repainted panel is darker than the original panel, and during pickup there were holograms, sanding marks, deep swirls all over the new panel and the paint job was poor, missing paint and clear in areas.
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