I had a mobile service appointment scheduled for the 15th, but Tesla changed it and had me bring my 3 to the Wexford SC today to be worked on tomorrow. I got a Model S 70D loaner to try out and it's ok, but I'm surprised it doesn't have the Hold feature in the driving options. Once I stop in traffic, I have to keep my foot on the brake!
I seem to be developing a reputation around the Wexford SC, and probably not in the best way. First, let me say I've been working on my own cars doing some pretty advanced work since the late 80's, and I'm also an IT person for many years, so my automotive and computer experience are far above the typical car owner / Tesla driver. Sorry not sorry!
I've been watching the LTE problem come and go for a few weeks. The LTE hasn't worked in 5 days now. I gave up doing 2 button resets and Power Offs, because that never fixed it for long. Ever since the big double reset (it did a double, I didn't make it do that) that wiped my 3 year lifetime Trip B numbers and reset every setting in the car, my phone won't work over the car speakers, although aside from the phone and LTE problems, things have been pretty normal.
Another 3 year problem, ever since the car was new, is that the low tone horn quits working after driving in rain. It comes back when it dries out, but for the last 8-9 months, it barely works at all, wet or not. I put that in my mobile app ticket to be changed.
But the real annoying part for me, was turning in my car and key card. The service phone app said just drop the key card in the drop box, no need to speak to the service techs, but nah, I'm not like that. I'm special. In addition to being a member of the Tesla Elite, I also have advanced car and computer knowledge, as I said before. The service guy saw me standing by the window. I didn't enter the service area like the sign said, but he had that "Oh Sh!t" look on his face when he saw me. He came to the door to get my key card, and I started to speak to him, he needed to know about the phone problem. Right away he cuts me off with "(my name, my name), you do this every time, we're very busy, it's the end of the quarter, we'll diagnose it and call you tomorrow". He was polite about it, but I could see that what he was really saying was "Dude, STFU and GTFO".
At first I was going to say something about him trying to come up on me like that, but that wouldn't be becoming of a Tesla Elite member, so I just said ok and gave him the card and left. But I was annoyed. So annoyed, in fact, that I couldn't even enjoy the ride home. But here's how I see it. My 67,000 mile 3 is out of warranty coverage now, so I'm gonna get stuck paying a crazy $175 per hour shop fee plus whatever parts they change. For this kind of big money, I need 5-10 minutes of personal attention! It's my car, I drive it every day, and Yes, I DO in fact know better about what's going on! If I had access to the Tesla diagnostic tools and a shop manual, I'd have no problem pulling the thing apart myself and fixing it.
So whatever, We'll see what they say tomorrow. It better not cost more than $500 either. I know I could get in there and fix it myself for a lot cheaper.
I seem to be developing a reputation around the Wexford SC, and probably not in the best way. First, let me say I've been working on my own cars doing some pretty advanced work since the late 80's, and I'm also an IT person for many years, so my automotive and computer experience are far above the typical car owner / Tesla driver. Sorry not sorry!
I've been watching the LTE problem come and go for a few weeks. The LTE hasn't worked in 5 days now. I gave up doing 2 button resets and Power Offs, because that never fixed it for long. Ever since the big double reset (it did a double, I didn't make it do that) that wiped my 3 year lifetime Trip B numbers and reset every setting in the car, my phone won't work over the car speakers, although aside from the phone and LTE problems, things have been pretty normal.
Another 3 year problem, ever since the car was new, is that the low tone horn quits working after driving in rain. It comes back when it dries out, but for the last 8-9 months, it barely works at all, wet or not. I put that in my mobile app ticket to be changed.
But the real annoying part for me, was turning in my car and key card. The service phone app said just drop the key card in the drop box, no need to speak to the service techs, but nah, I'm not like that. I'm special. In addition to being a member of the Tesla Elite, I also have advanced car and computer knowledge, as I said before. The service guy saw me standing by the window. I didn't enter the service area like the sign said, but he had that "Oh Sh!t" look on his face when he saw me. He came to the door to get my key card, and I started to speak to him, he needed to know about the phone problem. Right away he cuts me off with "(my name, my name), you do this every time, we're very busy, it's the end of the quarter, we'll diagnose it and call you tomorrow". He was polite about it, but I could see that what he was really saying was "Dude, STFU and GTFO".
At first I was going to say something about him trying to come up on me like that, but that wouldn't be becoming of a Tesla Elite member, so I just said ok and gave him the card and left. But I was annoyed. So annoyed, in fact, that I couldn't even enjoy the ride home. But here's how I see it. My 67,000 mile 3 is out of warranty coverage now, so I'm gonna get stuck paying a crazy $175 per hour shop fee plus whatever parts they change. For this kind of big money, I need 5-10 minutes of personal attention! It's my car, I drive it every day, and Yes, I DO in fact know better about what's going on! If I had access to the Tesla diagnostic tools and a shop manual, I'd have no problem pulling the thing apart myself and fixing it.
So whatever, We'll see what they say tomorrow. It better not cost more than $500 either. I know I could get in there and fix it myself for a lot cheaper.