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My charge port just opened....

Discussion in 'Australia & New Zealand' started by ICUDoc, Jan 22, 2016.

  1. ICUDoc

    ICUDoc Member

    Joined:
    May 19, 2015
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    Location:
    Sydney NSW
    .... for the first time ever.
    Clicked the button on the charge cable, and there it went: pop!
    Just thought I'd share.
     
  2. BenT

    BenT Member

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    Nov 16, 2015
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    Location:
    Adelaide, SA, Australia
    Mine works most times. Just need to remember not to place the charger right over the port as then it pops out and hits it. Did this the first 5 or 6 times before I learnt.
     
  3. raynewman

    raynewman Member

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    Apparently, the sensor is in the back window - so just point the nozzle there and it works every time.
     
  4. ICUDoc

    ICUDoc Member

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    Previously, it "clicked" every time, but always needed a little push in the back edge to make it actually flick open..
    not tonight- a Red Letter Day, obvs.
     
  5. Keiron

    Keiron Member

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    Melbourne,australia
    Hi ICUDoc

    Theres a know issue with the flap door sticking mind you I would assumed your car being much younger it would been resolved. Also it was typically with adverse weather conditions.

    The service guys can sort it quick unless its it is truly a user based problem..... It should flip every time.!
    I did have mine stick once but that may well have been the 100 +kgs of mud after a trip up an unmade road is the depths of winter.:biggrin:
     
  6. paulp

    paulp Member

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    Stand at the tesla logo on the boot and point through the car to the charge port door. Works instantly every time.
     
  7. meloccom

    meloccom Moderator Aus/NZ

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    In my experience there is always slight delay between when you press a button and the charge port door opening.
    This is most evident when you open the door from the touch screen because you can see the car change into charge mode before opening the door.
    I found at first I kept thinking there was something wrong with the button on my charge connector, but once I learned to raise it in the direction of the back window and recognise the delay I realised that it works quite reliably.
    Closing it however it also goes through a charging shutdown routine and there is a final click at the charge port door. I found that sometimes, maybe 1 in 10 times it would pop open again at that last click. That seems to have gone away recently about the time of the 7.1 update.
     
  8. Dborn

    Dborn Confirmed

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    The antenna is in the left C pillar. There is always a delay. On closing, I always pause slightly hold it shut. Only rarely has it ever popped open after that. The various delays are, I believe as Meloccom says, a software routine the car needs to work through.
     
  9. Barry C

    Barry C Member

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    Location:
    Melbourne Victoria Australia
    Mine opens most times. The trick of pointing towards the back and up (apparently where the sensor is) increases the percentage no end. While on the topic of the port, any comment on this interesting reference in the manual: p104
    "Note: If you do not insert the charge cable into the charge port within a few minutes after opening the charge port door, the latch closes. If this happens, use the touchscreen to
    open the charge port door."

    I always have to shut the port and even when I leave it open and start driving (which you can do) it never shuts itself. What is "the latch" referred to here? This a US thing?
     
  10. raynewman

    raynewman Member

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    I've had it happen when I stuff about too long (like setting up a J1772 adaptor) then the port locks and it's got to be 'opened' again although the door is actually open.
     
  11. paulp

    paulp Member

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    I dont have any delay when pressing whilst standing behind the car, but do get a delay of 2-3 seconds if I stand next to the charge port door.
    To close I simply close, no need to hold, never re-opens.
    Both my tesla's perform this way.
     
  12. WhiteStar

    WhiteStar Member

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    Yes I’ve had that a lot but then I’m using a Chargepoint wall unit with J1772 adaptor constantly until the 3 phase unit is available. I decided to eliminate the charge port time lockout by using a Pebble Time Steel watch & the Tesla Time watchapp. I have to click on buttons on my watch (10 clicks unfortunately) to Open the Charge Port. 10 clicks on a watch is a lot though somehow it’s still quicker & easier than using the app, the car’s charge display or the fob because of that exact same time lock feature that you describe. I’m guessing the Apple Watch Remote S app with voice activation might be the quickest way to open the charge port but I don’t have the Apple Watch.


    https://apps.getpebble.com/en_US/application/559d32659bd78d3bc1000032?native=false&query=tesla&section=watchapps

    Tesla Time.jpg
     
  13. AndrewNSW

    AndrewNSW Member

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    Be careful about leaving your key in the car before charging. I was using a 3rd party 3 phase and somehow managed to plug it in forgetting to turn the power on to it, and my car locked with the key inside and I could t unplug the charger even after power was turned on / off etc! Luckily I had my phone to unlock it, opened the charge port once inside the car and got my key out. Felt pretty stupid as had only had it for a few days!
     
  14. paulp

    paulp Member

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    Are you sure it was locked? The handles will always close with the key inside after a few minutes, and you simply touch a front door handle to re-open them.
     
  15. AndrewNSW

    AndrewNSW Member

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    Yep, definitely locked. Initially I thought the same - that the handles had just retracted but pushing them did nothing. My phone also confirmed it was locked. Assuming it locked it when the connector was plugged in (although no power to charger). From memory I was able to take connector cable out of car, but then wouldn't let me plug it back in (the internal latch thing had activated). Maybe something to do with unplugging a connector with no power to it with the key in the car. Can't remember exactly what happened but something along those lines...
     
  16. TEUNTSLA

    TEUNTSLA Member

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    7.1 update, just hold the key fob trunk button and it opens the charge port as well
     
  17. Keiron

    Keiron Member

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    Hi TEUNTSLA
    Side question how many miles have you racked up in your Model S. I am keen to get feedback from more experienced travelers on wear tear and maintenance costs over time(mils).
     
  18. paulp

    paulp Member

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    That feature was release in the 2nd last Australian version of 6, around mid 2015.
     
  19. Isbrown

    Isbrown Member

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    Melbourne, Australia
    If your charge port is sticking, as mine was the first couple of months after I got the car, you just need to clean the inside of your charge port, particularly the area of the magnetic lock. I did this and have never had a problem since.
     
  20. Alan Hyndman

    Alan Hyndman Member

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    New Zealand
    I think what they are referring to here is the pin (about 5mm in diameter) that should drop down above the socket in your Tesla and locks the plug of the charge cable into your car while it charges. The charge cable plug has a rectangular hole in the top of it (about 6mm x 10mm) that the pin drops into while the car is charging.
    The fact that this pin (latch) should lock the charging cable in makes me wonder about stories I have read of people having their car disconnected by others while at super charging stations in the USA.
     

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