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My Delivery Experience - Brooklyn 9/27

Discussion in 'Model X: Ordering, Production, Delivery' started by DoctorVenkman, Sep 27, 2018.

  1. DoctorVenkman

    DoctorVenkman Member

    Joined:
    Jul 29, 2018
    Messages:
    121
    Location:
    Los Angeles
    After reading a bunch of recent threads on this forum about poor deliveries, I was worried about my own. However, mine ended up being excellent.

    To start, I got a phone call at 9:00am this morning saying that the Service Center had received my car and they were going to send it in for detailing. They said that I should be able to pick it up any time after 10:30.

    I arrived at 11:30 and was immediately greeted by an OA who directed me to the delivery bay. I was then immediately handed off to my delivery specialist (whose name I forget, but he was excellent) who walked me through the car. I received a full briefing of the car, even though I knew most of the information already. He went through all the features including an in-depth tour of the touchscreen.

    Throughout the briefing I was inspecting panel gaps, trim, and paint and couldn't find any issues. Maybe some very slight alignment issues on the order of 1mm. To be fair I'm not super anal about this stuff but everything seemed spot-on to me.

    Next I signed all the paperwork and received my temporary registration which all took about 15 minutes. From there I was told I was free to go but I could stick around for a while to take photos and adjust the car if I wanted.

    It took about 45 minutes from when I entered the building to when I was driving out the door. The car is perfect and my delivery specialist was enthusiastic and helpful. All in all a great experience.

    One interesting point that my DS said was that they only had 13 deliveries scheduled for today (a Thursday). He said that tomorrow they had about 35 scheduled and Saturday they had around 50. So if I had chosen to take delivery one of those days it could have been a much different experience. Based on that I'd recommend to take delivery during the week if at all possible.

    And, of course, photos:

    MX 100D
    Pearl White
    Cream interior w/ carbon fiber trim
    20" silver wheels
    PUP (standard when I ordered)
    EAP
     

    Attached Files:

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  2. MJGolf

    MJGolf Member

    Joined:
    Aug 22, 2018
    Messages:
    38
    Location:
    Napa, California
    Congratulations! The MX looks great!! So glad to hear you have a great delivery experience.

    Well... my delivery is set for this Saturday at the Fremont factory delivery hub. I imagine it will be a madhouse. Anyway, I can't believe we go through so much emotional roller coaster for a car. Perhaps that's why we're on this forum. For the support and to share in everyone's experiences.

    Have fun with your MX!
     
    • Like x 4
  3. VikH

    VikH Member

    Joined:
    Nov 23, 2015
    Messages:
    385
    Location:
    MN
    Congrats! I am jealous of your perfectly aligned window trim.
     
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  4. JQS3

    JQS3 Member

    Joined:
    Jul 24, 2018
    Messages:
    37
    Location:
    New Orleans
    Gorgeous car! I'm so jealous. I was supposed to take delivery tomorrow but, turns out, my X never left California in the two weeks it was supposedly in transit. They cancelled it and basically were like "hopefully next week"
    ¯\_(ツ)_/¯
     
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    • Love x 1
  5. K3Man

    K3Man Member

    Joined:
    Jun 21, 2018
    Messages:
    179
    Location:
    Rancho Cucamonga
    #5 K3Man, Sep 27, 2018
    Last edited: Sep 27, 2018
    That is a gorgeous car! Congratulations! :D:D:D

    My experience was almost flawless as well. No issues on my X (I'm also not one to be too hung up on the nit-pick details; I just enjoy the ride) and we felt ZERO rushing, even though there was an ocean of M3's being delivered that day too. Our's was delivered at one of the more notoriously busy Southern California locations - Costa Mesa.

    So, for those that are waiting, just remember, there are LOTS of good deliveries that happen. Some of us even post about them.
     
    • Like x 2
  6. suwaneedad

    suwaneedad Member

    Joined:
    Dec 11, 2016
    Messages:
    907
    Location:
    Atlanta
    This is a material reason that I support Tesla; I will never again go through an ICE dealer purchase experience because I value my time and Tesla does too at delivery. (When things go well.)
     
    • Like x 3
  7. jotango

    jotango Member

    Joined:
    Aug 27, 2018
    Messages:
    38
    Location:
    orlando
    congrats. she's a beaut
     
    • Like x 1
  8. AudreyX

    AudreyX Member

    Joined:
    Sep 19, 2018
    Messages:
    15
    Location:
    Malvern
    Nice combo, white, cream, carbon......it looks beautful.....makes it even harder to wait for mine.

    Congrats and enjoy!
     
    • Like x 1
  9. Brave Ulysses

    Brave Ulysses Member

    Joined:
    Apr 1, 2018
    Messages:
    148
    Location:
    Denver
    Would you mind taking some photos of your fwd chrome trim to rear hatch trim for me? I have the exact same configuration and as you read, very different results. It’s laughable seeing yours that Tesla is trying to tell me that my trim is normal. (It’s literally pulling out of its channel).

    Photos of yours would really help for comparison.
     
  10. P85_DA

    P85_DA Supporting Member

    Joined:
    Apr 25, 2015
    Messages:
    3,798
    Location:
    CA
    Congrats nice color !
     
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  11. DoctorVenkman

    DoctorVenkman Member

    Joined:
    Jul 29, 2018
    Messages:
    121
    Location:
    Los Angeles
    Thanks everyone!

    I just had to garage it for a week since I'm traveling out of the country today... it was really tough to drive such a great car for only a couple of hours then give it up for a week! I'll certainly take more detailed pics for you when I get back.
     
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