Delivery: I picked up my SR+ from the Pittsburgh-Wexford delivery center this past Friday morning. It was such an easy, simple process. Drew was the Owner-Advisor that I worked with along with a female (forget her name) who handled the trade in. Both were really friendly and helpful! I arrived about 10 minutes early for an 11 AM appointment. I was driving in from State College, about two and a half hours away. I sat in the waiting room for about 15 minutes and then went through the vehicle with Drew for about 15 minutes, signed a few sheets of paper and was on my way. Drew asked me if I receive the free two years of supercharging and I told him my order was placed about a month ago when it wasn't an option. Drew added it for me...I would have never brought it up on my own. That builds brand loyalty and is excellent customer service. I won't use supercharging that much, but it's still a nice perk to have!
The car was in outstanding condition and I could not be happier driving a Model 3. I owned Toyota Camrys for about 15 years until going with the Honda Clarity for the last two. Both are good, reliable vehicles. I have never been excited about a vehicle and can not believe how advanced technologically the Model 3 is.
Ordering: I put down a deposit for a Model 3 well over three years ago. After the production delays and the expiring tax credits, I got impatient and purchased the Honda Clarity, which worked out well as I paid about $31,000, had the vehicle for almost two years and traded it for $21,000. When accounting for the $7,500 tax credit, the cost of ownership was really low although it's never a good financial move to trade a vehicle that is so new.
Shortly after buying the Clarity, I once again began regularly reading forums, configuring vehicles, tracking used options, etc... Finally, one Thursday morning I pulled the trigger.
Delivery Specialist: 5 days went by before anyone at Tesla contacted me via phone even though I completed all the pre-delivery items online right away. I couldn't help to think that any other car manufacturer would have been hounding me if I put down $2,500 on a car.
Trade-In: My trade in was initially valued at $19,400. I had two offers online for around $21,000 from Vroom and Carvana. The first customer service rep I talked to told me that I could go to a CarMax and that's the only place they would match. I told them I didn't have a location close to me although they did digital offers. He told me that would work. I took a bunch of pictures and spent about an hour to go through the CarMax digital offer process. In the meantime, I got an email from my delivery specialist confirming a lot of the information I submitted online. I sent her and copied the first person I talked with the CarMax digital offer which was for $21,000. They would not accept it no matter how much I complained or referenced my initial call with Tesla. They even had the valuation team review the vehicle one more time and said it's worth $19,400. One week later, I drove about an hour and a half to my closed CarMax, got an in-store offer for $21,000 and Tesla immediately updated it online.
Online Paperwork: I paid via trade in and cash. I did the ACH in advance of delivery so all I needed was my trade in, registration and license for the delivery appointment. I brought my check book, just in case, but it was not needed.
The overall process was really easy, outside of the trade-in valuation. It took about one month from order to delivery. I can not thank people on this forum enough for posting their experiences and helpful information about the vehicle!
The car was in outstanding condition and I could not be happier driving a Model 3. I owned Toyota Camrys for about 15 years until going with the Honda Clarity for the last two. Both are good, reliable vehicles. I have never been excited about a vehicle and can not believe how advanced technologically the Model 3 is.
Ordering: I put down a deposit for a Model 3 well over three years ago. After the production delays and the expiring tax credits, I got impatient and purchased the Honda Clarity, which worked out well as I paid about $31,000, had the vehicle for almost two years and traded it for $21,000. When accounting for the $7,500 tax credit, the cost of ownership was really low although it's never a good financial move to trade a vehicle that is so new.
Shortly after buying the Clarity, I once again began regularly reading forums, configuring vehicles, tracking used options, etc... Finally, one Thursday morning I pulled the trigger.
Delivery Specialist: 5 days went by before anyone at Tesla contacted me via phone even though I completed all the pre-delivery items online right away. I couldn't help to think that any other car manufacturer would have been hounding me if I put down $2,500 on a car.
Trade-In: My trade in was initially valued at $19,400. I had two offers online for around $21,000 from Vroom and Carvana. The first customer service rep I talked to told me that I could go to a CarMax and that's the only place they would match. I told them I didn't have a location close to me although they did digital offers. He told me that would work. I took a bunch of pictures and spent about an hour to go through the CarMax digital offer process. In the meantime, I got an email from my delivery specialist confirming a lot of the information I submitted online. I sent her and copied the first person I talked with the CarMax digital offer which was for $21,000. They would not accept it no matter how much I complained or referenced my initial call with Tesla. They even had the valuation team review the vehicle one more time and said it's worth $19,400. One week later, I drove about an hour and a half to my closed CarMax, got an in-store offer for $21,000 and Tesla immediately updated it online.
Online Paperwork: I paid via trade in and cash. I did the ACH in advance of delivery so all I needed was my trade in, registration and license for the delivery appointment. I brought my check book, just in case, but it was not needed.
The overall process was really easy, outside of the trade-in valuation. It took about one month from order to delivery. I can not thank people on this forum enough for posting their experiences and helpful information about the vehicle!
