I LOVE THE WAY THE CAR DRIVES, I LOVE THE TECHNOLOGY, I LOVE EVERYTHING ABOUT THE CAR. I HATE everything about the delivery, the customer support, and today the service center. Delivery was a complete disaster. Schedule pick up on Sunday July 15, waited 5 Hours and contracts were not ready. Told It will be ready Monday July 16. They were not ready either. Told Come in Tuesday July 17, at 2:00pm everything is ready... nothing was ready wait 5 more hours. Paper contract came back finance was all wrong ended up paying an addition $4,000 dollar so they didn't have to redo the loan. Out of the box, glove box was broken, parking sensor not flush, no travel charging cable. NO BIGGIE... schedule a service appointment this past Tuesday at the Santa Clara Center. They fix the glove box. They readjusted the parking sensor, but after doing that the sensor did not work. I engaged auto pilot this morning drove to the service center... no warnings, no alert, auto pilot allowed me to engage even though parking/distance sensor were not working. I got on the left lane on freeway 101, the car didn't sense the barrier, if I wasn't pay attention it would have hit the barrier because the parking/distance sensor were not working. On top of this, there was a scratch and dent on my trunk... after the service... i told the service manager they denied it... I had to battle tooth and nails with them to get them to try to get it fixed. He said he'll try to fix it in house if he can't they will have to go body shop and thats on me. I admit it was my fault for not doing a walk around of the car after receiving it. I told them if this was my fault... it could be avoided if the parking sensor were operating like the way it should but you guys screwed that up. I get it... i'm just one customer you have 100,000+ people waiting to buy your car, but you need to change your customer experience. You lack of attention to detail could have cost me and my family our lives... his responses "ultimately its on the driver to be in control of the car." I'm shock at this statement. I'm not sure If I'm going to recover from this statement. Has anyone experience this type of customer service at a service center. I notice the Model S owner get better treatment? I know I still love my Model 3 I just hope and pray nothing else ever breaks again.