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my first impressions of the model x (warning, long post!)

Discussion in 'Model X' started by skarletknite, Jun 11, 2016.

  1. skarletknite

    skarletknite Member

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    fwiw, my first tesla, so apologies for some perhaps obvious things to prior Tesla owners.

    first, thanks to all of those who worked hard on the delivery checklist. it is a big help, and for anyone who thinks it's overkill, in my opinion, it was not. i think more things could be added in fact. its a long list and took me quite a while to go through but sadly my delivery checked a lot of boxes for things not quite right. those are: several scratches that couldn't be buffed out, front door alignment issues, rubber seals sticking up slightly, gaps above the headlights off, roof misaligned slightly between FWDs, and a few more minor things. for anyone who hasn't taken delivery, i would recommend printing it out or at least using some version of it. i ordered the tow package and it wasn't installed also. took 10mins to get installed. the whole process of picking up the car ended up taking about 4 hours (!) because i insisted the specialist make notes and/or take pictures of everything. Tesla is great, but I've been burned too many times in the past with 'we didn't do that' so i wasn't taking any chances. i do think it sucks that so many little things were off. i'm not an engineer but anyone could see many of the little faults, and it makes me wonder if someone saw them coming off the production line and said deliver it anyway, or if they didn't see them. either way, not good for the sticker price you pay. i'm ok being a beta tester of sorts for an amazing product but its not the big / complex things that are wrong. it's the little/simple things. and frankly, for ~150k that simply should not be the case. i picked up last Saturday and now taking it back on Tuesday to get everything corrected, hopefully. i don't want a loaner Model S, i want the X!

    Driving home, it did take me a while to adjust to finding everything on the screen, being new to Tesla. no big deal, but definitely a learning curve. there was a lot of traffic for me heading home after pickup so it was impossible to search around for things, even as simple as ludicrous mode. if i had to do it over again, i would have studied up a bit on the screen functions more prior to pickup (i certainly had a lot of time from when i ordered in September). they go over those functions with you at pickup but i would forget one piece of it and while driving was tricky. obviously only a very short term issue.

    The front doors have also been a little tricky as many have mentioned here. i mentioned on another thread that they kind of pop open quickly. i live in a city. i had to grab it manually to stop the door from hitting a cyclist. i also park in a parking garage and the attendants had to stop using the key fob altogether because every time they tried to open the front doors, they would open one of the FWDs. They and i have had to manually stop the FWDs already several times before hitting something. they're afraid to park it too close to anything, which i guess is a win for me, in terms of ease of access and egress. they're also afraid of locking themselves/me out of the car with the key fob so they keep it outside of the car, unlike all other cars in the garage. they all also keep looking for a 'button' to open the charging port, as we have a few Model S's at the garage. FWDs have been a little bit tricky with 3 kids, as we've said several times 'who opened the door?' and i don't know if its my kids BSing me or they opened for another reason! (i realize 98% chance they're BSing me). Immediately at pickup, i disabled the auto door open, and enabled child door locks.

    i'll skip over the driving part of this, lots of videos/posts about that. its awesome, i love how it drives. what i can add is it does handle rough nyc streets fairly well. air suspension seems to do a nice job, and i'm glad i got the 20" wheels.

    Rear view mirror is small, but i have 6 seats so at least a better view out of it. but its smaller than most similar cars out there. side view mirrors also take a lot of getting used to for me for some reason. i realize i can drive with the rear view camera, but its too distracting for me to leave on. As for the windshield, I drove on a bluebird day with the sun directly overhead and i had no trouble at all. now, i normally wear sunglasses when driving when its sunny, so with those the windshield was great. for me, the sun shade they're mailing me will be overkill and i doubt i'll ever use it. (but please don't ask me if i'll sell it)

    Phone holder/charger works fine but i wish it was easier to see my phone in that location, because i use Waze religiously and i like to cross reference it, while often needing my phone charging. i realize there are workarounds there but fwiw. speaking of cross-referencing, i was told the nav uses google maps but based on routings i've been given, i question that. it's possible/likely i'm wrong but its sent me on some questionable routes. i don't really trust it. so i'll get in the 'please let us use Waze on the big screen' camp. also, the nav directed me to make left turns on several streets where no left turns are permitted. i live here and know better but considering the amount of bikes, strollers, pedestrians, that needs to be fixed. (Waze, of course, did not have me turning there) i posted also about the USB music, hopefully a software update will let me pick up where i left off when shutting down the car. each time i get back in the car, i have to select: usb/songs/play. or if i was playing one album: usb/artist/album/play. too many clicks. just needs to resume playing.

    as others have said, 3rd row is very tight for adults. i had a 5'1" friend sit in the third row. she moved her head forward and it was pressing against the black metal bar above the rear windshield. i'll just stop there on that. second row seats are narrow also, IMO, as many have mentioned. front row seats are very comfortable, but i do wish i could extend the bench (? the part of seat parallel to the floor) out a bit since i'm taller. its more comfortable if the seat is right under my knee but it doesn't get there. i agree with all here that seat backs are going to get crushed, especially with two booster seats in second row and a car seat in third row. there is not a ton of room in the second row behind me for the legs of my child in the booster. I've also had several errors that the second row seats came unlatched when i had to move them around a bit (to ironically load the big booster seat boxes to take home). that was a pain as i had to keep moving the seat back and forth until the error message disappeared. the screen said to press and hold to ignore (or dismiss?) but that didn't work.

    Overall i'm still very happy with the car, I love it. i wanted to point out some things i didn't like out in order to help others, and maybe even help Tesla if you're reading! but I went in with eyes open, thanks in large part to TMC users for all the great info. i trust Tesla will fix all the things i pointed out, so i'm not too worried. i'm not bitching about the MX, just trying to pay it fwd a little.
     
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  2. ksquared

    ksquared Member

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    Thanks for this thoughtful and honest review! Congrats on the new car.
     
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  3. skarletknite

    skarletknite Member

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    thank you
     
  4. xkwizit

    xkwizit Member

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    Congratulations and welcome to the Tesla eXclusive family. Look forward to your contributions to the forum. I am really interested in hearing about road trips. This car just begets road trips IMO
     
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  5. goneskiian

    goneskiian Active Member

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    #5 goneskiian, Jun 11, 2016
    Last edited: Jun 11, 2016
    First off, congrats on your delivery and it's great to hear you're enjoying your new X!

    Glad to hear you made use of the delivery checklist. Perhaps you should also have read the owners manual as a few of your usage issues are clearly explained there.

    Yes, the tow package was installed. You do realize you ordered, and received, a tow package that expressly states it comes with a "Removable 2" hitch receiver." Check page 70 of the manual...

    "Connecting the Trailer Hitch Receiver

    If Model X is equipped with the optional towing package, it includes a weight-carrying hitch with a 2” x 2” removable hitch receiver. When the hitch receiver is not in use, the hitch receiver should be removed and stored in a dry location to prevent rust and corrosion. Keep the dust cover over the hitch housing to prevent dirt and debris from entering."

    The front doors are not able to open from the key fob. Check page 4 and 5 of your manual...

    "Using the Key

    To quickly familiarize yourself with the key, think of the key as a miniature version of Model X, with the Tesla badge representing the front. The key has three buttons on the top that feel like softer areas on the surface, and a metal button on each side representing the falcon wing doors."

    Nope. No front door buttons.

    As for the rearview mirror, what more would you expect to see out of a larger one? It's as big as it needs to be. A larger rearview mirror wouldn't magically make the rear hatch glass any larger so all you'd see with a larger rearview mirror is more of the inside of the rear hatch and other parts of the interior.

    Sorry to hear about the scratches and door alignment issues. I don't know that I would have accepted delivery with scratches that deep. I hope they're able to address your alignment issues though.

    Look forward to reading more of your impressions as you get used to the Tesla driving experience!

    Cheers!
     
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  6. aesculus

    aesculus Still Trying to Figure this All Out

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  7. skarletknite

    skarletknite Member

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    ah, i love forums. i was giving my viewpoint and things that ** I ** experienced. but, i'll make this easier and better for you. i was wrong and you are right! i should have studied the manual and memorized it. because i'm sure any time you try something brand new, you obviously NAIL it. i'll rephrase one line, for those of you reading this for how it was intended (to help others):

    *i also park in a parking garage and the attendants had to stop using the key fob altogether because every time they USED THE KEYFOB, they would open one of the FWDs.*

    i know, i know, i should have asked my attendants to read the manual, because its so clear in the manual. damnit. you're right again!
     
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  8. skarletknite

    skarletknite Member

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    yes, thank you! for some reason, this site would not load in my car, we tried it at delivery. i had a connection and could load other sites. i'll have to keep trying.
     
  9. skarletknite

    skarletknite Member

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    thank you @ksquared!
     
  10. skarletknite

    skarletknite Member

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    Thank you, @xkwizit. i'm really looking forward to my first road trip with it....now what to do with the kids for that!! :)
     
  11. aesculus

    aesculus Still Trying to Figure this All Out

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    I think they made a change to it after the first release. It works in my car but it's a bit slow. But when I want to actually know what's happening versus just knowing there is an issue, I pop it up.

    Note for me the Navigation system too easily jumps off a route to save a second. Most of the time it's a loser proposition anyway. I wish Tesla would tighten the algorithm and unless you are going to save 15 minutes or more, just take the more common route. It's especially troubling to me in Nor Cal urban areas where there are all sort of options. I suspect in the LA area it's even worse.
     
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  12. skarletknite

    skarletknite Member

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    thanks. i agree and the same thing for me in NYC area
     
  13. proven

    proven Member

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    Good initial impressions.

    Two things:

    The 17" screen uses google maps for the map and the search feature, but the navigation uses on-board third-party program called Navigon. The reason for this is that google maps requires an internet connection and if you are ever out of cell range you can still get navigation instructions. The map on the front dash will always be there as those maps are stored in the car, but the google map will be blank. In my opinion, Tesla should use Navigon as a backup, and google maps/waze when you do have a connection.

    I'm not sure what your 5'1" friend was doing in the third row, but at 5'10" my head only hits that black bar if I move my head straight forward, and only barely. If I bend at the waist my head goes under the bar. Either she was forcing it, or she has a really tall torso!
     
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  14. skarletknite

    skarletknite Member

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    interesting, thanks. it's strange - she doesn't have a tall torso and i can attest she wasn't forcing it. i don't want to post the picture of her doing it, and also don't want to make too big a stink over it.
     

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