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My first service center experience

Discussion in 'Model 3' started by chronopc, Jun 15, 2018.

  1. chronopc

    chronopc Active Member

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    California
    I wanted to share my first "service center" experience. I scheduled an appointment since I noticed that I was missing 6 clips (3 each on top of the back wheels on both sides). Tesla contacted me to confirm the issue I had and said they could send a mobile service vehicle to my house instead of me coming to the service center. The mobile service vehicle arrived on time and the whole thing took about 15 minutes. The person who came was really nice and friendly.

    They probably saved me at least an hour by coming to me instead of having me come to them. I hope this level of service continues as more people buy Teslas.

    [​IMG]

    Before:
    [​IMG]

    After:
    [​IMG]
     
    • Like x 2
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    • Love x 1
  2. Thunder7ga

    Thunder7ga Member

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    Wow....good catch....I'm sure everyone is about to go look at theirs now....
     
    • Funny x 1
  3. chronopc

    chronopc Active Member

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    I looked cause someone else on this forum mentioned he noticed missing clips after he got his car back from the service center.
     
  4. SDKoala

    SDKoala RWD LR

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    What part are you talking about? I'm not seeing the photos. Is anyone else?
     
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  5. favo

    favo P3D+ owner

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    Durham, NC
    Nope. Forum has been having issues with images for the last week or more.
     
    • Informative x 1
  6. chronopc

    chronopc Active Member

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    20180615_082938.jpg 20180615_084322.jpg 20180610_182912.jpg
     
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  7. SDKoala

    SDKoala RWD LR

    Joined:
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    San Diego
    Thanks for re-uploading. Impressive to have even noticed that.
     
  8. chronopc

    chronopc Active Member

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    Jul 8, 2017
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    California
    I only noticed because someone else on the forum mentioned it. I would have never looked otherwise.
     

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