My first service center experience

[chronopc]

I wanted to share my first "service center" experience. I scheduled an appointment since I noticed that I was missing 6 clips (3 each on top of the back wheels on both sides). Tesla contacted me to confirm the issue I had and said they could send a mobile service vehicle to my house instead of me coming to the service center. The mobile service vehicle arrived on time and the whole thing took about 15 minutes. The person who came was really nice and friendly.

They probably saved me at least an hour by coming to me instead of having me come to them. I hope this level of service continues as more people buy Teslas.

Before:

After:

 

[Thunder7ga]

Wow....good catch....I'm sure everyone is about to go look at theirs now....

 

[chronopc]

Wow....good catch....I'm sure everyone is about to go look at theirs now....

I looked cause someone else on this forum mentioned he noticed missing clips after he got his car back from the service center.

 

[SDKoala]

What part are you talking about? I'm not seeing the photos. Is anyone else?

 

[favo]

What part are you talking about? I'm not seeing the photos. Is anyone else?

Nope. Forum has been having issues with images for the last week or more.

 

[chronopc]

What part are you talking about? I'm not seeing the photos. Is anyone else?

 

[SDKoala]

Thanks for re-uploading. Impressive to have even noticed that.

 

[chronopc]

Thanks for re-uploading. Impressive to have even noticed that.

I only noticed because someone else on the forum mentioned it. I would have never looked otherwise.