Finally someone agrees with me I can’t stand when people are like “it common for Tesla” well idiot I’m sorry but it’s only common because you guys keep accepting the cars in the condition they are in SAY NO demand better quality ELON IS A BILLIONAIRE he can afford to do it RIGHT
Yeah, I'm super disappointed with the vehicle right now and the SC for being so dismissive. I'm planning to remove the rear seat cushions myself and try to see if I can find anything abnormal.
I pulled out the lower rear seat cushion and it does not appear that the Perimeter Penthouse Seal is present. I believe there should be a gray sponge material in the lower part of the cavity here.
I started listening to the .mp3 file and my 5 years old son asked me why someone would have forgotten a vacuum cleaner in the trunk of his car
Saga Update:
I took my car to a second SC on Feb. 16 and explained the issue. A tech. drove the car and agreed the noise was unbearable. They said they would do some troubleshooting to determine what the cause was. I also asked if they could verify the penthouse perimeter seal was present and they agreed they would. I showed them a video of the noise and (what I believed was) the missing penthouse perimeter seal and they told me to send the files to them so they could add them to my service file. (I sent them a link to dropbox)They got back to me later that day and told me the rear-drive unit needed to be replaced but they would need to order the part and scheduled a new appointment for March 1st.
I took my car back on March 1st and they replaced the rear-drive unit. I got a call and was told the noise was still present and they would need to do some more investigation and asked to keep the car another day; I agreed. They called back at the end of the day on March 2nd. They figured out what was causing the issue. It turned out to be a...missing penthouse perimeter seal.
Picked up my car today and the issue has been resolved!
TL;DR: Issue Resolved; missing penthouse perimeter seal.
How do you check the seal is present or missing? What do you have to disassemble to see it?Saga Update:
I took my car to a second SC on Feb. 16 and explained the issue. A tech. drove the car and agreed the noise was unbearable. They said they would do some troubleshooting to determine what the cause was. I also asked if they could verify the penthouse perimeter seal was present and they agreed they would. I showed them a video of the noise and (what I believed was) the missing penthouse perimeter seal and they told me to send the files to them so they could add them to my service file. (I sent them a link to dropbox)They got back to me later that day and told me the rear-drive unit needed to be replaced but they would need to order the part and scheduled a new appointment for March 1st.
I took my car back on March 1st and they replaced the rear-drive unit. I got a call and was told the noise was still present and they would need to do some more investigation and asked to keep the car another day; I agreed. They called back at the end of the day on March 2nd. They figured out what was causing the issue. It turned out to be a...missing penthouse perimeter seal.
Picked up my car today and the issue has been resolved!
TL;DR: Issue Resolved; missing penthouse perimeter seal.
Thanks so much for this information. Can you tell me which service center you went to before/after the fix? Maybe even a name of your service advisor? I have the same issue and my SC is not helping. Thanks!Saga Update:
I took my car to a second SC on Feb. 16 and explained the issue. A tech. drove the car and agreed the noise was unbearable. They said they would do some troubleshooting to determine what the cause was. I also asked if they could verify the penthouse perimeter seal was present and they agreed they would. I showed them a video of the noise and (what I believed was) the missing penthouse perimeter seal and they told me to send the files to them so they could add them to my service file. (I sent them a link to dropbox)They got back to me later that day and told me the rear-drive unit needed to be replaced but they would need to order the part and scheduled a new appointment for March 1st.
I took my car back on March 1st and they replaced the rear-drive unit. I got a call and was told the noise was still present and they would need to do some more investigation and asked to keep the car another day; I agreed. They called back at the end of the day on March 2nd. They figured out what was causing the issue. It turned out to be a...missing penthouse perimeter seal.
Picked up my car today and the issue has been resolved!
TL;DR: Issue Resolved; missing penthouse perimeter seal.
