I've had my M3 performance for about 3 years. About a week ago I was driving, I had battery available and it just stopped working. I lost all electrical, all lights, even breaks! I was luckily able to narrowly avoid and accident and gently slow it down to a stop along a curb. Then it had no hazards and people narrowly missed hitting it at night for a few hours while Tesla service came to tow it. The 12 volt died according to the service person, they towed the vehicle to my house where it sits and won't work any longer. I immediately scheduled service to fix this as it's under warranty- but they have no 12 volts! So when I asked the service center when they'd get them in, they said they didn't know. They scheduled me a service appointment which would require me to drive my car in (doesn't work) and they confirmed that they won't have a 12 volt for the appointment. I tried several times to explain to the woman why this doesn't make sense she said "I am sure they'll figure something out by your appointment" but... they don't have 12 volts and they need a 12 volt AND I CANT DRIVE IT there to the appointment (in two weeks btw) because it doesn't work. They have no loaner car and said there was nothing they could do between now and the appointment.
Has anyone ever experienced this? Since only Tesla sells the 12 volt am I at the mercy of when it comes in stock? They also said if I attempted to install one myself it would void the warranty. I am pulling my hair out over not having a car for weeks! What am I supposed to do?
Has anyone ever experienced this? Since only Tesla sells the 12 volt am I at the mercy of when it comes in stock? They also said if I attempted to install one myself it would void the warranty. I am pulling my hair out over not having a car for weeks! What am I supposed to do?