I should not have laughed at your post, but I did. So, why were you nearly attacked?
Here is my story from another thread where my brand new M3LR stroked out. Mind you, this was the second time the issue happened. (Link to thread:
New 2022 Model 3 has "VCFRONT a192" issue )
Boy do I have a story for you guys. Sorry for the tl;dr but here it goes. (Summary is car is getting fixed, part ordered and SA nearly tried to fight me.)
After going around and around in the app about not returning the loaner until the car was fixed I finally picked up the phone and called him. He went off on me about getting the police involved to get the car back and how I’d be charged $100 per day if it’s not there by 5. I will admit to getting testy as a result of his attitude and said well, I’ll stop paying for the car and charge you guys $500 everyday I can’t drive it.
I decide to drive down there to speak to the manager who was very reasonable and understanding as was I. He said if they can’t replicate the problem they can’t fix it, even if I had a picture of the error codes and encouraged me to take a drive with the tech to replicate the problem. I agree to this and the tech and I get into the car.
We chatted for a bit before heading out and a light bulb went off when he said he went back in the logs two weeks and didn’t see the error code. He further explained that the instructions for this error code was to ignore it the first time and to replace the POS (not remembering this 100% correctly but power something systems?) if it arises again. FANTASTIC!
I suggest we skip the test drive and he go look at the log at the exact time and date I took the picture and bingo, well it’s the second time so that part needs to be replaced. He agreed and 30 minutes later tells my new SA he found the second instance of this error code! Again, fantastic!
Now for the bad news and crazy part of the story, of course the part isn’t in stock so guess what, I have to get another loaner. All goes well until we actually go to the parking lot to find it. Turns out the asshole SA was driving it for some reason? My new SA explains to him that they found the problem and they’re giving me the loaner back. He AGGRESSIVELY walks, semi jogs towards me screaming at me “DO YOU AGREE TO RETURN THE CAR WHEN WE SAY SO?” I didn’t respond, he’s still walking/jogging towards me aggressively screaming the same question two more times. I said, excuse me? He yelled it a fourth time and I just said I’ll speak to the manager again. He RUNS to the new SA with the slicing his throat movement YELLING “NO LOANER FOR HIM, NO LOANER FOR HIM”. The new SA explained to him the situation and that it was already approved etc. He was livid for some reason. I got in the loaner and drove home.
So yes, the car is getting fixed but now I’m worried this nut job is going to either vandalize or sabotage our car. Really worried about it. It was like he was having roid rage or something.
Oh and it was kind of funny bc now they wouldn’t even let me leave in our car bc of the danger of it shutting down again.