TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

My Model 3 is broken, need help

Discussion in 'Model 3: Ordering, Production, Delivery' started by KacperDziduch, Sep 21, 2019.

  1. KacperDziduch

    KacperDziduch New Member

    Joined:
    Sep 20, 2019
    Messages:
    1
    Location:
    Reykjavik
    About 2 months ago I received my first Tesla model 3. I bought it via a 3rd party car dealership. Since then, I’ve been having multiple issues with my tesla, and I’m pretty desperate at this point so I decided I might as well post about it here.

    Here is a list of the problems with my Tesla:

    -The screen is completely broken. Since about a month ago, the screen has been malfunctioning - it keeps rapidly restarting (about every 2-3 sec or so) to a point where its not even usable.

    -A notification which says “V12 battery needs to be replaced” keeps popping up on the screen, despite the fact that it has already been replaced.

    -Tesla refuses to transfer the ownership of my car to my tesla account. Over the course of the last two months, I have mailed them at least 15 times, yet, I have never received a single answer from the regarding this matter. This means i cant use the app & that i cant possibly update the software.

    -Iceland currently has one tesla service, but since the car was imported from the us, meaning that the warrant doesnt extend to Europe. In other words, i cant do anything to fix my car, unless i decide to pay the service here in Iceland thousands of dollars.

    Anyways, i dont know if this is the right place to post this sort of stuff, but as i said im pretty desperate. Any kind of help is appreciated. Thanks in advance :)
     
    • Informative x 2
  2. NOLADriver

    NOLADriver Member

    Joined:
    Sep 16, 2019
    Messages:
    363
    Location:
    New Orelans, LA
    Consider replacing the 12v battery again. Its by far the quickest and cheapest option and can prob do yourself. Bad batteries and lose connections happen all the time. Unstable electrical connectors cause things like your screen constant rebooting. Never know if that fix leads to other parts responding to it and working again.
     
    • Like x 1
  3. jjrandorin

    jjrandorin Moderator, Model 3, Tesla Energy Forums

    Joined:
    Nov 28, 2018
    Messages:
    6,711
    Location:
    Riverside Co. CA
    It sounds to me like you were trying to "get a deal" by getting a used tesla of unknown usage, from the US, via a third party dealership, in iceland. Unless you are handy like "rich rebuilds" or something, your only real choice that I see is to pay the money and get tesla to look at it.
     
    • Like x 2
  4. NOLADriver

    NOLADriver Member

    Joined:
    Sep 16, 2019
    Messages:
    363
    Location:
    New Orelans, LA
    @jjrandorin

    Yeah, thats real helpful to the guy. Good job.
     
  5. Tam

    Tam Well-Known Member

    Joined:
    Nov 25, 2012
    Messages:
    8,163
    Location:
    Visalia, CA
    The source of the problem might not be the 12V itself.

    It could be the 12V does not get charged from the main battery so it gets depleted so no matter how many 12V batteries you change if the cause of the problem is not fixed, the 12V will continue to be depleted.
     
  6. KenC

    KenC Active Member

    Joined:
    Sep 4, 2018
    Messages:
    3,138
    Location:
    Maine
    Aren't there consumer protection laws in Iceland? I would think the first place to go is back to the 3rd party dealer, and have them fix it or pay to have it fixed.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC