You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
Same situation as you. i'm not optimistic that they'll get it together in time before my credit union closes...
My pickup appointment is 12:30 on Monday, so I have a couple more days then you. I am still waiting on the contract and I am fairly sure the estimated amount due at delivery is low (I'm convinced they are missing some local taxes); will be another ~$200. My ISA said "[w]orst case bring a personal check and we can use that up to $6000."
Has your account info on the website been updated?3:30 EST tomorrow and I don’t have the paperwork either.
Nope. Looks the same as yesterday and the day before.Has your account info on the website been updated?
Well good luck!Nope. Looks the same as yesterday and the day before.
I would not show up to the delivery center if your contract does not show up under the mytesla account page. You're just going to waste your time tomorrow. Read my experience hereHas anyone just not had it show up? Will this be one of those last minute delays?
I’ve already been delayed once. I think if I don’t get it tomorrow, I’m going to cancel and possibly try again later once Tesla gets their act together.
First, I want to be clear that I am one of the biggest fan of Tesla. I love the model 3 design, the concept, the company mission and vision. I am a long term Tesla investor, not a Shorter. Here is my experience for today's delivery:
1. Reserved: Jan 2017. Invited: 6/29. Configured the same day. Vin assigned on 7/12 490xx. Delivery scheduled: 7/20 @ Costa Mesa (today). My configuration: RWD LR RED Sport Wheels PUP EAP + FS
2. I selected an option for Tesla lending. Loan approved for 3.55% with US BANK (7 days before delivery) Turned it down. Went to local credit union and got approved for 1.9% (6 days before delivery) Contacted Tesla right away to change the payment information.
3. Tesla updated the account 3 days before delivery. I noticed that there was a mistake with the down payment and loan payment. Contacted Tesla for a change.
4. OA went MIA for 3 consecutive days. I sent several emails and left several voice messages.
5. My appointment was at 2:00 in Costa Mesa. Both wife and I took the day off for the delivery. I received a call an hour before delivery just to be informed that the system has been down for final purchase agreement adjustment. In this case, they moved my delivery date until Monday next week.
My take on this: Improvements still need to be made in order to guarantee a smooth delivery experience. I like the whole online selling and configuration. The lack of response for a long period of time is unacceptable from customer service perspective. Sometimes we just need a person to talk to. Oh I should also mention stay away from Costa Mesa delivery center. They are so backed up. Don't ruin your delivery experience.
I still can't wait to get the car....
You might get a free coffee from the bar if you ask nicely though...I would not show up to the delivery center if your contract does not show up under the mytesla account page. You're just going to waste your time tomorrow. Read my experience here
Where were you picking up? Did they reschedule you?Just got a call. Contracts system is down so they can’t deliver today. WTH.
My Car is at the store but no contract, so no delivery today. They bumped me to next week because of the contract delays. Tesla never seems prepared for volume.Has anyone just not had it show up? Will this be one of those last minute delays?
I’ve already been delayed once. I think if I don’t get it tomorrow, I’m going to cancel and possibly try again later once Tesla gets their act together.
@Matt L yikes! Sorry you had to cancel.
You would think they would be more proactive when folks are trying to give them $ .. maybe Tesla doesn't need our $ after all