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My pickup is tomorrow at 1000...still no contract

Discussion in 'Model 3: Ordering, Production, Delivery' started by Matt L, Jul 20, 2018.

  1. Matt L

    Matt L Member

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    Has anyone just not had it show up? Will this be one of those last minute delays?

    I’ve already been delayed once. I think if I don’t get it tomorrow, I’m going to cancel and possibly try again later once Tesla gets their act together.
     
  2. flyingpenguins

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    Same situation as you. i'm not optimistic that they'll get it together in time before my credit union closes...
     
  3. Matt L

    Matt L Member

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    28 months and it comes down to this...

    My sales rep said he would give me a full refund.
     
  4. Trevor B

    Trevor B Member

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    @Matt L yikes! Sorry you had to cancel.

    You would think they would be more proactive when folks are trying to give them $ .. maybe Tesla doesn't need our $ after all :rolleyes:
     
  5. Troy916

    Troy916 Member

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    My pickup appointment is 12:30 on Monday, so I have a couple more days then you. I am still waiting on the contract and I am fairly sure the estimated amount due at delivery is low (I'm convinced they are missing some local taxes); will be another ~$200. My ISA said "[w]orst case bring a personal check and we can use that up to $6000."
     
  6. Matt L

    Matt L Member

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    I have like $7800 due. Any idea if they will take a cashiers check?
     
  7. SpudLime

    SpudLime Member

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    3:30 EST tomorrow and I don’t have the paperwork either.
     
  8. Matt L

    Matt L Member

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    Has your account info on the website been updated?
     
  9. SpudLime

    SpudLime Member

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    Nope. Looks the same as yesterday and the day before.
     
  10. Matt L

    Matt L Member

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    Well good luck!
     
  11. Troy916

    Troy916 Member

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    The original "Final Delivery/Pickup Appointment Confirmation" email (sent after talking with me), includes "Please bring a bank certified check for the remainder amount due.The check can be made out to 'Tesla Inc'. You can also submit an ACH payment as well, through your Tesla Account". A cashier's check is a "bank certified check"

    Btw, I am doing 3rd party financing for part of the cost. So the "Payment Method" does not have a green check mark like the other items. And I do not have a place to make a ACH payment yet.
     
  12. gene

    gene Supporting Member

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    We picked up our third Model 3 in our household a week ago. It was 8 days from configure to delivery. Our contract showed up on our account the day before delivery. We were paying cash so no big deal as we were able to go to our bank and get a cashiers check for the amount. If you are financing, I suppose you may need to reschedule your delivery a few days. Even before our contract showed up online, the delivery guy at Santa Barbara already had our info a few days in advance and told us over the phone what the check amount should be.

    I certainly would not cancel one of the best, if not the very best, car ever made over a hassle of a late contract.
     
    • Like x 1
    • Disagree x 1
  13. bomquito

    bomquito Member

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    I would not show up to the delivery center if your contract does not show up under the mytesla account page. You're just going to waste your time tomorrow. Read my experience here
     
    • Informative x 1
  14. flyingpenguins

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    You might get a free coffee from the bar if you ask nicely though...
     
  15. Forcelite

    Forcelite Member

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    Bomquito,
    I am sorry for your experience but it looks like the system was down so no one at Tesla could finalize the contracts. I have heard of many experiences where the delivery center can finalize paperwork as long as all systems are up. It might take longer but they can do it. Yours sounds like it was unfortunate.
    Force
     
  16. SpudLime

    SpudLime Member

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    Just got a call. Contracts system is down so they can’t deliver today. WTH.
     
  17. Matt L

    Matt L Member

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    Where were you picking up? Did they reschedule you?
     
  18. SpudLime

    SpudLime Member

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    Northern Va. said the system is down nationwide.

    Rescheduled for Monday.
     
  19. Mark Burnet

    Mark Burnet New Member

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    Apr 7, 2016
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    Location:
    Providence Forge, Virginia, USA
    My Car is at the store but no contract, so no delivery today. They bumped me to next week because of the contract delays. Tesla never seems prepared for volume.
     
  20. Krugerrand

    Krugerrand Well-Known Member

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    It has nothing to do with Tesla. Contracts are done by a third party. What you’re saying is akin to going to a store, not being able to use your credit or debit card because the network is down, and you saying that the store doesn’t need your business. :rolleyes:
     

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