The combination of a terrible experience with AXA, and being ripped-off by Kingsway on repairs has led me to order a new ICE car when my RVG comes up in June. After 43 years of driving, I had my first two claims ever on my 2016 MS P90D, the first in 2017, another in 2018. Both were completely my own fault, involving relatively minor skirmishes with stationary objects. My previously unblemished claims history went up in smoke after having the car repaired by Kingsway on both occasions, with bills so high that I felt I had to claim on my insurance. I went from an 8k premium in year 1, to 20k in year 2, and 80k with a 55k deductible in year 3! And Kingsway kept my car for over a month on both occasions. In hindsight, it would have been cheaper to repair the car myself, but you don't think that they will charge you an additional 60k in premium when you've made an 85k claim.
As much as I have loved owning the car, those aspects of the ownership experience have been horrible, and I'm going back to German manufacturers, who have made most of the cars that I've owned over the years. I visited the Model 3 pop-up in Pacific Place at the weekend, and shared this story with the enthusiastic young Tesla salesman. He told me that Tesla would soon have "good news" for us owners, and that they will be setting up their own repair facility in HK. That may fix part of the problem, but too late for me.
As much as I have loved owning the car, those aspects of the ownership experience have been horrible, and I'm going back to German manufacturers, who have made most of the cars that I've owned over the years. I visited the Model 3 pop-up in Pacific Place at the weekend, and shared this story with the enthusiastic young Tesla salesman. He told me that Tesla would soon have "good news" for us owners, and that they will be setting up their own repair facility in HK. That may fix part of the problem, but too late for me.
