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Perhaps you could spell if out for me.
How was your initial order the results of bait?
How was them saying you could not get two additional incentives bait?
How was them going back to their original position on a cars you have not yet purchased a switch?
How is the delivery specialist not trying to keep you in your order typical of dealerships?
Tesla never published the upgrade deal, and there have already been other posts saying they would not give upgrades + free supercharging.
There was a reversal back to their original position. That is not bait and switch. Bait and switch is purposely leading with something you have no intent on providing to get them to purchase a different thing.It's really very simple: as a business, you don't tell someone they can have something and then later tell them you're sorry but they can't have it. That's customer service 101.
I told him this is exactly how Ford, Chevy, Mercedes act, and asked why Tesla proclaims itself different than all the rest.
Update.
... Its been interesting....
she informed him that I would be able to go from white to blue as an add on for free, but if I wanted the two years of Supercharging then my friend couldnt get a referral. I told her "So you are saying that if I am selfish and screw my buddy I get it then?" and "Isnt one of the tenets of Tesla the referral system, why would you make me chose to screw him or not."
Update.
Just got off the phone with the Regional Manager for the south. He called me about the cancellation.
He was completely receptive and professional about the entire thing and immediately offered to look into resolving it. We came to a amicable workaround on the entire issue and my M3P is going to be built.
I sincerely appreciate the banter and feedback. Its been interesting.