Submitted by Isaac on January 12, 2018
I purchased my Tesla X (7 seat configuration) on December 1st 2017. Tesla made two iterations of the X in 2017 (more about those differences later)
Pros are:
Falcon doors are super cool and my kids love them especially in front of their friends. The doors open/close automatically. Turning on the heat from the app- never have to get into a cold car again. The cruise control feature of the Auto-pilot (maintaining speeds,braking etc)works very well. Summons your car is really cool but not sure how often i will use it. Service department staff are very responsive.
Cons:
The battery range feature on the car assumes you are standing still. If you are driving in cold weather, above speeds of 50 mph, have the heat or air on etc the range will drop significantly. Many on this forum seem to have known this from reading the manual but i would never have imagined how inaccurate the range is.
I didn't read the manual before i bought the car but did a lot of research and watched many review videos on you tube, read articles etc. I would have assumed that Tesla would provide a mileage range under NORMAL driving conditions. If you have heated seats, playing the radio, really cold conditions, highway speeds, the range will be closer 125 miles. If you are okay on average with a range of about 180 miles then this is a non-issue for you but don't expect anywhere near the 290 suggested range.
My car has been in the shop 3x for the same issue. there is a significant vibration in the steering wheel off the line and at higher speeds. At first Tesla suggested they balance the tires. Problem was not resolved. They then replaced all of the half-shafts. Problem not resolved. i just received a call from service (they have my car now for the 3rd time) and they want to replace the half-shafts again. They also took the car on a significant road test and are trying to repair numerous rattles throughout the falcon doors and windows. All of the other CONS I posted are manageable but this issue is a disaster for me and make the car a nightmare to drive.
Now to the 7 seat configuration. The earlier part of 2017's version of the 7 seater came with electric rear seats. this clearly made it simple for anyone looking to access the 3rd row. it also came with Ventilated seats which are definitely needed with such a large front windshield. The sun can heat up the car even in cold conditions so i cant imagine how hot it must get in the summer.
The cars delivered after August of 2017. Tesla changed the electric rear seats and eliminated the ventilated seats. The rear seats are now manual and are very challenging to adjust. There was absolutely no way of knowing about this change from their web site or anywhere else. The research that i had completed on the 2017 X all showed the earlier model year version.
Driving the car in reverse has also been a learning curve. If you are trying to reverse through a difficult spot (and cant rely on just the cameras) the car will automatically put itself in Park. Meaning if you reverse the old fashion way by turning around and lifting up a bit, the seat sensors think your falling out of the car and will pop the car from the reverse position to Park position.
The streaming radio is very inconsistent and continuously goes in and out. The only good way to listen to music is from your smart phone but even that is a challenge. The car will not read your playlists or control the music. (It will allow you to skip to the next song.) You will need to control nearly everything else from your phone.
The self driving mode is really awesome but at times you need to give the steering wheel a pretty firm turn in order for the car to release from auto-pilot. Can be pretty dangerous.
Finally, I own many cars in this price range but never expected such poor quality from this car and my experience has been really bad. Many on this forum have attacked me for stating my personal experience and I am unsure as to why but this has been my true experience. i will also post a private chat which will go to Tesla owners only so they can finally see that i am an owner and not simply someone trolling and attacking Tesla. I am also a Tesla stock holder and would love to see these improvements made.
I purchased my Tesla X (7 seat configuration) on December 1st 2017. Tesla made two iterations of the X in 2017 (more about those differences later)
Pros are:
Falcon doors are super cool and my kids love them especially in front of their friends. The doors open/close automatically. Turning on the heat from the app- never have to get into a cold car again. The cruise control feature of the Auto-pilot (maintaining speeds,braking etc)works very well. Summons your car is really cool but not sure how often i will use it. Service department staff are very responsive.
Cons:
The battery range feature on the car assumes you are standing still. If you are driving in cold weather, above speeds of 50 mph, have the heat or air on etc the range will drop significantly. Many on this forum seem to have known this from reading the manual but i would never have imagined how inaccurate the range is.
I didn't read the manual before i bought the car but did a lot of research and watched many review videos on you tube, read articles etc. I would have assumed that Tesla would provide a mileage range under NORMAL driving conditions. If you have heated seats, playing the radio, really cold conditions, highway speeds, the range will be closer 125 miles. If you are okay on average with a range of about 180 miles then this is a non-issue for you but don't expect anywhere near the 290 suggested range.
My car has been in the shop 3x for the same issue. there is a significant vibration in the steering wheel off the line and at higher speeds. At first Tesla suggested they balance the tires. Problem was not resolved. They then replaced all of the half-shafts. Problem not resolved. i just received a call from service (they have my car now for the 3rd time) and they want to replace the half-shafts again. They also took the car on a significant road test and are trying to repair numerous rattles throughout the falcon doors and windows. All of the other CONS I posted are manageable but this issue is a disaster for me and make the car a nightmare to drive.
Now to the 7 seat configuration. The earlier part of 2017's version of the 7 seater came with electric rear seats. this clearly made it simple for anyone looking to access the 3rd row. it also came with Ventilated seats which are definitely needed with such a large front windshield. The sun can heat up the car even in cold conditions so i cant imagine how hot it must get in the summer.
The cars delivered after August of 2017. Tesla changed the electric rear seats and eliminated the ventilated seats. The rear seats are now manual and are very challenging to adjust. There was absolutely no way of knowing about this change from their web site or anywhere else. The research that i had completed on the 2017 X all showed the earlier model year version.
Driving the car in reverse has also been a learning curve. If you are trying to reverse through a difficult spot (and cant rely on just the cameras) the car will automatically put itself in Park. Meaning if you reverse the old fashion way by turning around and lifting up a bit, the seat sensors think your falling out of the car and will pop the car from the reverse position to Park position.
The streaming radio is very inconsistent and continuously goes in and out. The only good way to listen to music is from your smart phone but even that is a challenge. The car will not read your playlists or control the music. (It will allow you to skip to the next song.) You will need to control nearly everything else from your phone.
The self driving mode is really awesome but at times you need to give the steering wheel a pretty firm turn in order for the car to release from auto-pilot. Can be pretty dangerous.
Finally, I own many cars in this price range but never expected such poor quality from this car and my experience has been really bad. Many on this forum have attacked me for stating my personal experience and I am unsure as to why but this has been my true experience. i will also post a private chat which will go to Tesla owners only so they can finally see that i am an owner and not simply someone trolling and attacking Tesla. I am also a Tesla stock holder and would love to see these improvements made.
