Is anyone here a Massachusetts National Grid electric utility customer with solar signed up for and receiving payments through the SMART program? We just got our first utility bill after solar and Powerwall install that is signed up for the SMART program. The bill basically said we would get something Else in the mail for SMART. So just wondering from anyone else in the same program could shed some light on how it works and their experience. Thanks!
I'm in MA and in SMART program. I just received my first bill as well. After [my participation in the program] had been approved my installer informed me that it would take NG up to 3 cycle to star actually sending checks: " Now that it is approved, National Grid has 3 months to catch you up on your payments. It seems they have been using all 3 months to start payments, so you might not see anything until then. If in the 3 months you still don't see anything you should give National Grid a call at 1-800-322-3223 to check on the payment status. " So just keep the bill handy to compare the numbers when check arrive
Do you happen to know if they send checks monthly just like bills? Or less frequent, something like quarterly? Checks are arcane too. I autopay electronically the bill, you’d think there would be some way to get the payments through ACH or something.
No I don't. If I remember correctly the SMART predecessor program (SREC?) were paid by quarters. I'm almost sure I selected the option to get direct payments to my bank, I had to sign some forms and provide void bank check. The installed did the rest for me.
I wanted to check in and see if either of you received a SMART payment yet. I received PTO 2 weeks ago and curious about what they payments will look like now that we have had a few cloudless days as we approach spring.
I’m waiting for the three months to be up before I call them. I should get the third bill after PTO from National Grid in three weeks and if the info isn’t there then I will call them.