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I called Tesla service and they checked my car and said that the reason I have not received the new maps is because my Wifi Signal was too weak. She said the car was only getting 1-2 bars of reception (even though it shows 3) and not enough to enable a download. She said it must be connected to a wifi signal thats 3 or more bars for 12 hours before the maps will download. She offered a mobile tech to come to my house and do it, but I already ordered a Google home wifi system anyways, so once I get that installed tonight, hopefully that will do the trick.
Same reply here from SC. Mobil tech service may be the way to go!
I called Tesla service and they checked my car and said that the reason I have not received the new maps is because my Wifi Signal was too weak. She said the car was only getting 1-2 bars of reception (even though it shows 3) and not enough to enable a download. She said it must be connected to a wifi signal thats 3 or more bars for 12 hours before the maps will download.
Hmmm, you know what sounds a bit nutty to me about what they told you...… wifi signal doesn't really mean anything. Even if you have 3 or more bars, that doesn't mean you have decent bandwidth. I'm not criticizing your comment. You probably know this. I'm criticizing what they told you.
Your router might suck or there might be an issue getting good bandwidth from the service provider. What the tech people really should be talking about is bandwidth. I'd ask them what is the minimum throughput, or bandwidth that the server requires in order for it to determine your connection is good enough to push a large update. Even though you might not be able to see if the car is connecting at that rate, at least you can see if your router and other connected devices near the car are getting decent throughput. Frankly, I wish the car would show the throughput as a number for wifi and cellular instead of those vague bars.
Tell them to stop talking about signal strength. It is usually irrelevant. Yes, it is generally correct that if a device has a poor connection to a router, then the bandwidth will be reduced, but my point is that they can't tie signal strength to bandwidth. As I said, even if you have 5 bars, the weak link in the chain could be somewhere else.
Tesla should be showing us bandwidth. Bars don't mean that much to me.
Bandwidth doesn't mean much actually, it just means it will take longer to download the file. They might just be restricting based on signal quality if their update code is so poor that it can only handle a full uninterrupted downloaded or else it corrupts the software.
Hmmm, you know what sounds a bit nutty to me about what they told you...… wifi signal doesn't really mean anything. Even if you have 3 or more bars, that doesn't mean you have decent bandwidth. I'm not criticizing your comment. You probably know this. I'm criticizing what they told you.
Your router might suck or there might be an issue getting good bandwidth from the service provider. What the tech people really should be talking about is bandwidth. I'd ask them what is the minimum throughput, or bandwidth that the server requires in order for it to determine your connection is good enough to push a large update. Even though you might not be able to see if the car is connecting at that rate, at least you can see if your router and other connected devices near the car are getting decent throughput. Frankly, I wish the car would show the throughput as a number for wifi and cellular instead of those vague bars.
Tell them to stop talking about signal strength. It is usually irrelevant. Yes, it is generally correct that if a device has a poor connection to a router, then the bandwidth will be reduced, but my point is that they can't tie signal strength to bandwidth. As I said, even if you have 5 bars, the weak link in the chain could be somewhere else.
Tesla should be showing us bandwidth. Bars don't mean that much to me.
Hmmm, you know what sounds a bit nutty to me about what they told you...… wifi signal doesn't really mean anything. Even if you have 3 or more bars, that doesn't mean you have decent bandwidth. I'm not criticizing your comment. You probably know this. I'm criticizing what they told you.
Your router might suck or there might be an issue getting good bandwidth from the service provider. What the tech people really should be talking about is bandwidth. I'd ask them what is the minimum throughput, or bandwidth that the server requires in order for it to determine your connection is good enough to push a large update. Even though you might not be able to see if the car is connecting at that rate, at least you can see if your router and other connected devices near the car are getting decent throughput. Frankly, I wish the car would show the throughput as a number for wifi and cellular instead of those vague bars.
Tell them to stop talking about signal strength. It is usually irrelevant. Yes, it is generally correct that if a device has a poor connection to a router, then the bandwidth will be reduced, but my point is that they can't tie signal strength to bandwidth. As I said, even if you have 5 bars, the weak link in the chain could be somewhere else.
Tesla should be showing us bandwidth. Bars don't mean that much to me.
yup I agree with all that. I'm making that statement based on something I heard at the factory some time ago whereas if the throughput wasn't good enough, it wouldn't push. That was quite a long time ago and who knows what they do now. Yet, as far as I know, the connection acceptance has never had anything to do with "bars".Bandwidth doesn't mean much actually, it just means it will take longer to download the file. They might just be restricting based on signal quality if their update code is so poor that it can only handle a full uninterrupted downloaded or else it corrupts the software.
I had to switch my 2.4GHz network from 'only N' to 'b + g + n' or the Tesla would not connect.Tesla WIFI is alpha quality at best and obviously never tested much - I can get a $20 webcam to stay connected no problem, but not a $100K Tesla.
MCU1 only has a 2.4GHz 802.11bg radio. Still not 100% stable, especially since MCU2 came out.I had to switch my 2.4GHz network from 'only N' to 'b + g + n' or the Tesla would not connect.
Does MCU 2.0 have 802.11n?
Far out, how did that continue in to production cars and still that way even in my 2017 ? 'n' standard was released in 2009.MCU1 only has a 2.4GHz 802.11bg radio
I knew the MCU1 couldn't do 5GHz networks which is fine, but the only way mine would connect to the 2.4GHz network is if I switched it to b + g + n, if 'n' only then it just didn't work (I don't remember if it just didn't see the network or if it couldn't connect). Sadly it is the ONLY WiFi device on my network that needs thisMCU1 does have 802.11n
I knew the MCU1 couldn't do 5GHz networks which is fine, but the only way mine would connect to the 2.4GHz network is if I switched it to b + g + n, if 'n' only then it just didn't work (I don't remember if it just didn't see the network or if it couldn't connect). Sadly it is the ONLY WiFi device on my network that needs this
There is no 11n support in MCU1, just 11g (and 11b for older AP's, should work, but it's Tesla so I wouldn't assume). MCU2 support 11ac on 5GHz and 11n on 2.4GHz (and should work with 11g and 11b as well, again, I wouldn't assume). MCU1 occasionally gets confused and thinks it has a 5GHz radio, so if you give it an SSID with dual band it gets all scewed up, because when connecting at high signal strengh to 2.4GHz, it tells the AP that is has a 5GHz radio, so the band steering will say "ok, with such high 2.4GHz signal you must be very close, so disconnect and try 5GHz radio", causing a reconnect loop) - that only started happening after MCU2 was released.I knew the MCU1 couldn't do 5GHz networks which is fine, but the only way mine would connect to the 2.4GHz network is if I switched it to b + g + n, if 'n' only then it just didn't work (I don't remember if it just didn't see the network or if it couldn't connect). Sadly it is the ONLY WiFi device on my network that needs this