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Navigation goes dark

Discussion in 'Model S: User Interface' started by Merrill, Jul 12, 2013.

  1. Merrill

    Merrill Active Member

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    Do not know if this has been discussed, could not find a thread about it. Occasionally with strong 3G signal the nav screen goes black losing the satellite image. The red arrow for the car continues to travel but everything is dark. If I hit the satellite tab I will get the map. My thought is that there is a satellite issue at the time this happens, never lasts for more than 10 or 15 minutes and it will eventually come back. Only has happened 3 times in 2 months of ownership. Any thoughts are welcome.
     
  2. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

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    This happens when it loses the 3G signal. You still have the onboard navigation, but not the Google maps background.
     
  3. Merrill

    Merrill Active Member

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    Then why does the 3G signal show 4 bars?
     
  4. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

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    No idea. Whenever that has happened to me there were no bars. Might be worthwhile contacting Ownership on this one, as it doesn't sound normal.
     
  5. PhilBa

    PhilBa Active Member

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    It could well be a server problem or a hiccup anywhere in the router chain from your cell tower to the mothership. Many ways to have "4 bars" but no network bandwidth.
     
  6. Merrill

    Merrill Active Member

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    PhilBa, that's what I was thinking. Thanks for the info.
     

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