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Navigation problem-no traffic info and no route highlighting, am I the only one?

Discussion in 'Model S: User Interface' started by hull22, Nov 22, 2014.

  1. hull22

    hull22 Member

    Joined:
    Sep 1, 2013
    Messages:
    38
    Location:
    Seattle, WA
    This past week, I have had issues with my S60(w/Tech pkg). First, the google traffic does not seem to display at times. I turned the traffic off and on to no avail. ATT 3G signal is not a problem. Also, when navigating to a destination, I get turn by turn directions, but the route is highlighted only on the dash nav, not on the main google maps nav screen. Should I be contacting my service center?
     
  2. ION eDRV

    ION eDRV Member

    Joined:
    Aug 21, 2014
    Messages:
    57
    Location:
    Moorpark, CA.
    Reboot your car...
     
  3. Neech

    Neech Member

    Joined:
    Jan 24, 2013
    Messages:
    141
    Location:
    Chicagoland

    I had had this happen yesterday. Rebooting fixed it.
     
  4. bob_p

    bob_p Member

    Joined:
    Apr 5, 2012
    Messages:
    939
    If you have problems, the first step should be to reboot the processors by holding down the steering wheel buttons.

    And, if that doesn't work, the next step should be to call the Tesla assistance line. They can look at some of the status from the car, while you're driving, offer suggestions for correcting issues, and, if needed, even contact the service center to make arrangements for service, if needed.

    Though in most cases like this, rebooting the processors should be enough to fix the problems. I've also noted that sometimes cancelling the routing and then re-entering it (from Recent Places) can also fix issues with the navigation.
     
  5. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

    Joined:
    Mar 8, 2012
    Messages:
    12,764
    Location:
    Texas
    Like everyone else said. For any oddities that you encounter, rebooting is the first thing to do. There are two levels of reboot, depending upon how long you press the scroll bars. Pressing and holding them until the Tesla T shows up (takes about a minute--but will seem longer) does the deeper kind of reboot.
     
  6. scaesare

    scaesare Active Member

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    Mar 14, 2013
    Messages:
    3,940
    Location:
    NoVA
    Alternatively, for things like this that appear to be bugs in the firmware that a number of people have reported, and for which there's likely not much the service center can do, you can hold the voice-command button down and say "Bug report:<insert_brief_description", and Tesla will get that feedback (along with telemetry from your car, I suspect)...
     
  7. tliving

    tliving Member

    Joined:
    Mar 8, 2014
    Messages:
    636
    Location:
    New England, USA
    Happens every few weeks for me and has been doing it for many versions up to and including 6.0. Not a big deal and the dash NAV keeps working, its just the 17" that stops the routing bit and the reboot fixes it.
     

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