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Navigation System "stuck"

Discussion in 'Model S' started by shdeng87, May 16, 2017.

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  1. shdeng87

    shdeng87 New Member

    Joined:
    May 16, 2017
    Messages:
    2
    Location:
    Boston
    So my 2017 March Model S 90D updated last night and now I've got an interesting bug... The navigation system will hang at wherever I reboot/start the car at.

    IE... I get in the car at home, punch in an address. Route shows up. As I drive, the nav instructions are always stuck at the first turn. The Nav display in the dashboard is stuck in the original position (my home garage). HOWEVER, the little red indicator in the 17" screen moves a long the route (with a 1 street offset) along the route. The 1 street offset is basically it'll always show I'm on the next parallel street over, and if I'm crossing a bridge, I'm in the water.

    I tried rebooting the dash and the 17" multiple times throughout different locations in the city, and the nav would always do the same thing. It'll calculate the route based on exactly where I reset the car, and then gets stuck there.

    Called in support and they said they've given it over to Tech to investigate, but I won't have an answer till tomorrow :/

    Anyone else experience this after the latest update?
     
  2. bob_p

    bob_p Active Member

    Joined:
    Apr 5, 2012
    Messages:
    1,634
    If you're consistently seeing a location offset on the console map, it could be the GPS hardware is having problems.

    Something else to try is powering off the car. Try this sequence - using the steering wheel controls, initiate a reboot of the dashboard & console processors. When they've completed rebooting, use the console settings to "power off" the car. And wait for a minute or two to ensure the electronics have fully powered down. Then power up the car and reboot the dashboard and console again.

    If the issue is with GPS, you may also want to do the above with the car outside, in an area where it should get a clean GPS signal (something that may not be possible inside a building).

    When I've encountered the GPS offset issue, sometimes the software will correct itself in a few minutes and sometimes it's taken a reboot. Though I haven't yet found a situation where I've needed to do a power cycle to fix it.
     
    • Helpful x 1
  3. shdeng87

    shdeng87 New Member

    Joined:
    May 16, 2017
    Messages:
    2
    Location:
    Boston
    Well, after nearly 4 days the issue finally fixed itself. The service rep returned my call and was notified that the engineers know it's an existing issue and are looking into a fix...
     
  4. Lump

    Lump Active Member

    Joined:
    Mar 31, 2013
    Messages:
    2,563
    Location:
    So. Cal.
    Welcome to Tesla ownership ;)

    Plan on rebooting on a regular basis & hearing the same line from service.
     
  5. apacheguy

    apacheguy S Sig #255

    Joined:
    Oct 21, 2012
    Messages:
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    Location:
    So Cal
    The Linux kernel is actually very stable. It's the Qt apps that have all the bugs and cause these issues.
     

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