Hello Forum,
I am looking for thoughts, experiences, and advice on how to deal with my ongoing Model S rotor problem. I purchased a 2014 Model S with 40,000 miles and auto park/ auto drive, jump seats. This was a certified pre-owned car. I received the car in November of 2016 and began having issues with vibration while active breaking (the car shakes at certain brake pressure). We had the car serviced at Tesla at the end of December/ early Jan and they said the rotors were warped and replaced the front rotors. About 6 weeks later I have the same problem, braking results in shaking of entire car (getting progressively worse each day). I returned to Tesla and they replaced all four rotors and examined and cleaned the brakes (or whatever they do). The car seemed better and actually seemed "looser", it seemed more likely to roll when stopped at a light. However, we are about 4 weeks after the last full rotor replacement and I am back to square one. The car shakes when I apply the breaks.
Tesla service is telling me that the rotor problems are related to the way I drive and they want to go on a "road test" with me. Just to be clear I am not a "hot rod." I am a 35 year old veterinarian and mother of 3 children aged 8,7, and 5. There is no hard breaking, crazy road races or speeding up only to break. I drive to work in highway traffic, drive to pick up my kids and drive home. I spend about 1.5 hours a day MINIMUM in the car. Tesla service says the highway driving is heating up my brakes and melting the rotors. That being said, I rarely actively break on the highway... the regen braking does almost all of the deceleration.
So here is my dilemma... what can I do with this car? Is this a lemon? Can someone really warp the rotors every 4 weeks from normal highway driving? Should I give up on Tesla, give the car up and move back to gas cars? Should I request a full refund and try another Tesla (maybe get an Model X)? I feel like I am getting blamed for using the car like a normal human being. At this point I am super disappointed and frustrated. We are building a house right now and I am seriously doubting investing in the new Tesla roof we are planning. I want to be happy, but this is turning in a nightmare. My sister and father both own a Model S and have had ZERO problems. Our best friend owns an S and X... ZERO problems.
If anyone has experienced this or a similar problem? What was your experience? How was it resolved? Did you find that the resolution was a fair solution? Even some encouragement would be appreciated at this point.
I am looking for thoughts, experiences, and advice on how to deal with my ongoing Model S rotor problem. I purchased a 2014 Model S with 40,000 miles and auto park/ auto drive, jump seats. This was a certified pre-owned car. I received the car in November of 2016 and began having issues with vibration while active breaking (the car shakes at certain brake pressure). We had the car serviced at Tesla at the end of December/ early Jan and they said the rotors were warped and replaced the front rotors. About 6 weeks later I have the same problem, braking results in shaking of entire car (getting progressively worse each day). I returned to Tesla and they replaced all four rotors and examined and cleaned the brakes (or whatever they do). The car seemed better and actually seemed "looser", it seemed more likely to roll when stopped at a light. However, we are about 4 weeks after the last full rotor replacement and I am back to square one. The car shakes when I apply the breaks.
Tesla service is telling me that the rotor problems are related to the way I drive and they want to go on a "road test" with me. Just to be clear I am not a "hot rod." I am a 35 year old veterinarian and mother of 3 children aged 8,7, and 5. There is no hard breaking, crazy road races or speeding up only to break. I drive to work in highway traffic, drive to pick up my kids and drive home. I spend about 1.5 hours a day MINIMUM in the car. Tesla service says the highway driving is heating up my brakes and melting the rotors. That being said, I rarely actively break on the highway... the regen braking does almost all of the deceleration.
So here is my dilemma... what can I do with this car? Is this a lemon? Can someone really warp the rotors every 4 weeks from normal highway driving? Should I give up on Tesla, give the car up and move back to gas cars? Should I request a full refund and try another Tesla (maybe get an Model X)? I feel like I am getting blamed for using the car like a normal human being. At this point I am super disappointed and frustrated. We are building a house right now and I am seriously doubting investing in the new Tesla roof we are planning. I want to be happy, but this is turning in a nightmare. My sister and father both own a Model S and have had ZERO problems. Our best friend owns an S and X... ZERO problems.
If anyone has experienced this or a similar problem? What was your experience? How was it resolved? Did you find that the resolution was a fair solution? Even some encouragement would be appreciated at this point.
