I'm new to this forum. Please be kind if I make an inappropriate question.
I have purchased a USED 2016 (mid-year) Model S 75. Free lifetime supercharging.
When I went to pick up the vehicle the car had about 1800 more miles then the screenshot I took of the purchase online.
The car also had deep scratches and a dent in the rear bumper and wheel well and matte paint spray on the quarter panel, bumper and rear door.
The service advisor received authorization to have Tesla service fix the damage (They will not provide a new bumper only repair the existing bumper). However, I would have to accept delivery of the vehicle and then schedule the repairs with Tesla Service (I have their commitment to fix it via email)
My question: has anyone had an experience like this? Buying a vehicle from tesla and then having them make repairs after the fact? I worry what if the repair doesn't look right and I now own the car.
I appreciate any opinions and comments.
thank you
I have purchased a USED 2016 (mid-year) Model S 75. Free lifetime supercharging.
When I went to pick up the vehicle the car had about 1800 more miles then the screenshot I took of the purchase online.
The car also had deep scratches and a dent in the rear bumper and wheel well and matte paint spray on the quarter panel, bumper and rear door.
The service advisor received authorization to have Tesla service fix the damage (They will not provide a new bumper only repair the existing bumper). However, I would have to accept delivery of the vehicle and then schedule the repairs with Tesla Service (I have their commitment to fix it via email)
My question: has anyone had an experience like this? Buying a vehicle from tesla and then having them make repairs after the fact? I worry what if the repair doesn't look right and I now own the car.
I appreciate any opinions and comments.
thank you