Need Help: MCU/Touchscreen Defect/Issue

[dwoo0418]

My 2013 Model S was parked in the garage (not in the sun or any extreme conditions) and I notice the following on the MCU...has anyone experienced this? Its all below the surface, almost like an air bubble that you see under a cell phone screen protector. I'm guessing I have to go into a service center to get this fixed...anyone with a similar experience know the cost for this fix? Dreading going in...and on top of it, next available appointment is early November...

Thank you TMC community for any insight.

 

[DerbyDave]

There is a "voluntary" Tesla recall for this common problem.

 

[dwoo0418]

There is a "voluntary" Tesla recall for this common problem.

Thanks for the response. Do I just submit a normal service request via the app?

 

[dwoo0418]

Dang, did some more research and it looks like it is gel leaking from the MCU, wow. Cost to fix is $800....

 

[DerbyDave]

Thanks for the response. Do I just submit a normal service request via the app?

Sorry, I think I am wrong. I remember seeing that Tesla was recalling cars for screen failures. Well, upon reading further, this recall is not for the screen but for the EMMC replacement. The issue you describe is a common failure. I think the screen is about $550 plus installation. I don't think this is covered in any recalls yet.

 

[swt2c]

Might want to just consider doing the MCU2 upgrade for $1500? You'll get 2 new screens, plus LTE (I see you're still on 3G, which is going to be shut down in early 2022).

 

[mrjedistud]

I've had bubbles on both the center MCU and the driver side smaller screen (in front of the steering wheel). MCU was swapped under warranty, I'm out of warranty now so I just have to live with the driver side issue.