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Need Model 3 EDR Cable

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Hi. I need to rent or borrow an EDR cable set for Model 3 to download the Event Data Recorder data from my M3. Tesla doesn't do this for me, and I only need it once so I have no need to purchase the entire kit. I need this to get accident data for my insurance company. Willing to pick up / drop off in Orange County or pay for shipping both ways.
 
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I had absolutely no luck. crashdatagroup kit is $995. crashdataspecialists sell individual cables and the PCAN-USB adapter for much less, I placed two orders with them on EDRfinder.com , they never responded. I asked the police dept to borrow their cable, no reply. I asked Tesla, they said they will provide the data if police requests it. I asked the PD to request the data from tesla at no cost, no reply from PD. I asked body shop to borrow the tesla service center cable, no bueno. I escalated several times to tesla. Tesla general counsel replied to my emails with lame excuse saying their terms and privacy statements prevent them from sharing with me, WHICH IS A LIE. I called them on it, no reply. I contacted several "experts" through Accident Reconstruction Experts, Products And Services Directory - Find Local Accident Reconstruction Experts, Products And Services - Trusted Accident Reconstruction Experts, Products And Services Reviews , people either didn't have the cable or didn't want to do it. One person wanted to charge $1000 to download the data, and provide no report. I found some youtube videos on how easy it is to connect the cable myself. I called numerous attorneys, none wanted to help. I called retired police - accident investigators, none wanted to help. I called the insurance company and said - hey why don't you guys pull the data, it's your duty to do a thorough investigation. They didn't reply BUT they suddenly determined me to be at 0% fault, so maybe the threat worked.

One suggestion: tesla can at least tell you whether or not EDR recorded ANYTHING during your event, they can look that up easily and tell you. If nothing is recorded, the whole EDR cable thing is moot. BTW if something is recorded, they can download it over the air.
 
Hi. I need to rent or borrow an EDR cable set for Model 3 to download the Event Data Recorder data from my M3. Tesla doesn't do this for me, and I only need it once so I have no need to purchase the entire kit. I need this to get accident data for my insurance company. Willing to pick up / drop off in Orange County or pay for shipping both ways.

Hello, have you found your EDR cable for the model 3 yet? I am in the same situation and will be purchasing one any day now. I have been some research and feel somewhat comfortable I know which adapter to purchase from the sources Tesla uses to purchase their PCAN adapters.
 
The PCAN-USB adapter made by Peak is sold in the USA from a few different sources such as Phytools, however, there are more technical data requirements such as baud rate, which I am trying to confirm. Also, there is a second cable required which connects the PCAN to the actual car's internal plug. So, it appears there are two required cables to download this data.
 
Hi. I need to rent or borrow an EDR cable set for Model 3 to download the Event Data Recorder data from my M3. Tesla doesn't do this for me, and I only need it once so I have no need to purchase the entire kit. I need this to get accident data for my insurance company. Willing to pick up / drop off in Orange County or pay for shipping both ways.

Did you purchase/rent/borrow the PCAN cable yet? I will be purchasing one soon and reselling it after I download the data.
 
I had absolutely no luck. crashdatagroup kit is $995. crashdataspecialists sell individual cables and the PCAN-USB adapter for much less, I placed two orders with them on EDRfinder.com , they never responded. I asked the police dept to borrow their cable, no reply. I asked Tesla, they said they will provide the data if police requests it. I asked the PD to request the data from tesla at no cost, no reply from PD. I asked body shop to borrow the tesla service center cable, no bueno. I escalated several times to tesla. Tesla general counsel replied to my emails with lame excuse saying their terms and privacy statements prevent them from sharing with me, WHICH IS A LIE. I called them on it, no reply. I contacted several "experts" through Accident Reconstruction Experts, Products And Services Directory - Find Local Accident Reconstruction Experts, Products And Services - Trusted Accident Reconstruction Experts, Products And Services Reviews , people either didn't have the cable or didn't want to do it. One person wanted to charge $1000 to download the data, and provide no report. I found some youtube videos on how easy it is to connect the cable myself. I called numerous attorneys, none wanted to help. I called retired police - accident investigators, none wanted to help. I called the insurance company and said - hey why don't you guys pull the data, it's your duty to do a thorough investigation. They didn't reply BUT they suddenly determined me to be at 0% fault, so maybe the threat worked.

One suggestion: tesla can at least tell you whether or not EDR recorded ANYTHING during your event, they can look that up easily and tell you. If nothing is recorded, the whole EDR cable thing is moot. BTW if something is recorded, they can download it over the air.


Sounds like you're not getting much for your money and then even less for your tax money. Such is life.
 
I did not end up needing it because Tesla confirmed that EDR data had not been recorded in my incident. The EDR Kit has all cables (that plug into the car's port) plus PCAN adapter (that converts CAN to USB so you can connect to laptop). The other website I mentioned sells these individually, and I believe the PCAN adapter they sell is basically that same one made by Peak. I believe the letter P stands for Peak and this how they differentiate from other CAN adapters.
 
Yes, I believe you're right. I ordered the PCAN yesterday for $202 (with 10% discount and free shipping) and I will make the other cable required which goes from the 9 pin PCAN to the car's plug. It should be interesting to see how this whole thing works out. In my accident situation, I have the other driver saying we are 100% at fault, so I'm looking forward to "hopefully" proving that they are in fact 100% at fault. I'll keep this tread posted on our results for anyone who wants to try this in the future.
 
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On my electric motorcycle, the software is updated via PCan as well, so I already purchased the Peak adapter. The Forum for the bike has several members who share it. Mostly locally, but since there are only a few adapters in the group and a big world we have shipped them too. I haven't yet, but I believe that others just have the borrower PayPal them the cost of the unit and then refund it when the unit is returned. That way if the unit ISN'T returned they can just go get a new one. It's pretty small so shipping is cheap.

I would be interested in what the cable is to the Model 3 and what you can do with it. On my Vectrix, I had to download the manufacturer's service software to make use of the PCan adapter

-Randy
 
Hey, thanks Randy for the bike info. My insurance company has told me they will reimburse me, so I'm probably going to purchase the kit, just to make sure I have everything I need to download the data. I will know more about the cable which connects to the car's port and P-Can once I hear back from the vendor.
 
interesting stuff, I don't understand the insurance company not wanting to get the video. Unless they feel it is impossible to verify that the data isn't altered. Still?
The at-fault party's insurance doesn't want evidence that will prove their insured's fault, because it means they have to pay for the damages then. My insurance company doesn't care, because the person handling the claim isn't in the same department that argues subjugation (with the other insurance co. on who pays what) after the fact (after the claim is closed). It just means extra work above and beyond what he wants to do, and if the evidence is in my favor, it means he has to argue with the at-fault party's insurance, which again he doesn't consider to be part of his job description
 
Hi. I need to rent or borrow an EDR cable set for Model 3 to download the Event Data Recorder data from my M3. Tesla doesn't do this for me, and I only need it once so I have no need to purchase the entire kit. I need this to get accident data for my insurance company. Willing to pick up / drop off in Orange County or pay for shipping both ways.

I know this is an old thread, but if you are still looking to rent the cables to pull the EDR data I bought them from crashdatagroup (expensive!) and just downloaded the data from my Model 3 on Friday. I am sure we can work something out if you are still interested.
 
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If there isn't a place to rent these basically single-use items from perhaps we could start a sharing program as they did for the Chademo adapter somewhere on this board. Or like we do in the Vectrix community to share the CanBus adapter to those who need to update their firmware now that the manufacturer has tanked.

We have been PayPal-ing the cost of the adapter to the owner who ships it out, and then when he gets it back he refunds you minus the rental.

-Randy
 
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I'm now also in need of the EDR cables to download the data after a collision. Anyone near Los Angeles have some that I can borrow or rent? (Also, I just chatted with a Tesla CSR who said the Tesla Service Center should be able to retrieve the data for me -- anyone have any luck with a service center doing that for you?)
 
I'm now also in need of the EDR cables to download the data after a collision. Anyone near Los Angeles have some that I can borrow or rent? (Also, I just chatted with a Tesla CSR who said the Tesla Service Center should be able to retrieve the data for me -- anyone have any luck with a service center doing that for you?)
@bigroccrek 's post above suggests you could contact him?

Do not wait for Tesla. They promised me several times and never came through. They always ended up telling me they are not allowed to pull this data and give it to me until a court or police makes the request. Perhaps this is what they are told to tell us.