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Need to contact Tesla... The inevitable delivery/holiday clash has happened!

Discussion in 'The UK and Ireland' started by AlternateFlux, Aug 13, 2019.

  1. Mr Miserable

    Mr Miserable Member

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    No I'm on holiday - delayed delivery until 24th.

     
  2. andics

    andics Member

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    I am curious to see what happened...

    In the same circumstances they gave away my car and now I have no VIN, no idea when another one will be available...
     
  3. Leo UK

    Leo UK Member

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    Thats why I am not rushing them for a date as I am away 21st-31st and don't want a date then- be interesting to see how long they keep you waiting having passed yours on to another.
     
  4. AlternateFlux

    AlternateFlux Local Vendor - The UK & Ireland

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    Tesla just called...

    The phone rang ONCE and then they hung up.

    Still no email or contact. T -24 to 'delivery' and I'm in Albania (don't ask) with no way to reschedule accept wait for them to call.

    I'm stupidly stressed (and yes, I know it's for essentially no reason), and now, knowing I'm being stressed over nothing is making me more stressed.
     
  5. Leo UK

    Leo UK Member

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    They all try you again or reschedule you- It will happen my friend and you will be ok and happy when back home.
     
    • Like x 1
  6. VanillaAir_UK

    VanillaAir_UK Waiting patiently for a tow

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    If your reactions are longer than one ring to answer a phone, you do not have the required skills to drive a Tesla. Suggest you look for a pre owned Reliant Robin which will improve your reactions in a slower moving environment ;)
     
    • Funny x 3
  7. AlternateFlux

    AlternateFlux Local Vendor - The UK & Ireland

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    I got an email from Tesla for a rearranged date...

    They replied to my mail eventually, where I told them that I wasn't back in the country until the 19th and could do a pick up on 20th OR the 22nd (because I have a hospital appointment on the 21st).

    My date?

    9am on the 21st.

    FFS.

    I obviously don't deserve this car.

    (And I'm now having to consider rearranging my surgery(!) consultancy to collect).
     
    • Like x 1
  8. Mr Miserable

    Mr Miserable Member

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    FFS indeed.

    ..and don't FFS rearrange your surgery.
     
  9. Leo UK

    Leo UK Member

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    Quite
     
  10. Leo UK

    Leo UK Member

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    Hey Mr Miserable- any rearranged date for you?
     
  11. Mr Miserable

    Mr Miserable Member

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    I refer you to post 21 on this thread.
     
  12. Leo UK

    Leo UK Member

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    Merci
     
  13. eddycrim

    eddycrim Member

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    I also have a holiday clash... but only just. I have to fly at about 4 PM on Friday 23rd and the delivery slot is 5 PM on Friday 23rd!!

    I could pick it up before midday on the same day. Do you think its worth me calling the Service Center in Stockport? Surely the cars arrive the day before? I don't care if its not prepped. Or should I just turn up in the morning? Does anyone have experience of moving the slot on the day?
     
  14. AlternateFlux

    AlternateFlux Local Vendor - The UK & Ireland

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    Definitely worth writing to them, they *should* be able to help. (On the delivery GB address).

    I've got a second email response from Delivery GB today asking me to set a date for when I can collect - finally after three days.

    I'd imagine they have a few to process on the day so they could well be able to move you forward by a few hours at least.

    A warning though... Tesla have said that there is a seven day delivery window. So if you've planned more than a week away, you could well 'lose your slot'.

    Good luck.
     
  15. ItsNotAboutTheMoney

    ItsNotAboutTheMoney Well-Known Member

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    • Informative x 2
  16. Leo UK

    Leo UK Member

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