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Need to know how to replace front plate holder mounting for usa model s 2017 facelift.

Discussion in 'Model S: Interior & Exterior' started by jh15, May 2, 2018.

  1. jh15

    jh15 Member

    Apr 10, 2018
    Hello, a couple months ago, our model s bumper got scraped against concrete from a bad valet driver.
    Brought it to a well known body shop here in greater Portland Maine. My wife had used them in her insurance claims before retiring. They had always done excellent work.

    We were on the highway around 60 MPH and heard something hit the car. We had just gone under an overpass and I thought something had fallen from it. Neither of us had seen anything on the road.

    At home we noticed the missing plate and bracket.

    I think the body shop either re-used the tape, or didn't use the correct type.

    They were blaming her for running into something as the plastic behind was broken.

    Well, I had to go to the scene and pick up the plate and pieces. I didn't find all the chunks, just wanted the plate and EZpass transponder, but EZpass was shattered and middle of it missing. Figured just buy a new one for $17.00.

    While lookin on forums, most stuff was about removing it. In Maine we need it.

    Then I read it was part of the 5MPH impact cost reduction. Supposed to protect the hood, so want an exact part. Looks like almost 300.00 minus labor.

    I thought the 5MPH was watered down to 2.5MPH decades ago, is Tesla special?

    Body shop ordered a replacement as far as I know from Tesla.

    I want to be sure the correct tape/glue is used if not supplied.

    Wife just called the Tesla repair in Mass for questions and to set up our first yearly check.

    They said that the body shop is not licensed, and they wouldn't have the software to re-install the bumper after painting.

    I was concerned at first they might damage/paint over sensors, but it looked perfect. We do not have autopilot 'installed' yet, but I can see the dash shows two cars ahead, road lines, steering wheel rumble ok.

    A couple details: The (possible anti-theft style) bolts are still there. The plastic holder bottom had just stretched around the bolts and fell free I assume because tape had failed. I think they should have washers to spread the strai, but pictures in forums show none.

    The ugly transponder is light, and was mounted on the bottom plate holes for minimum leverage. It had been on for a year.

    We want to make a claim that it was not mounted correctly after the paint job. Going to talk to a supervisor if I go with her and they put up some resistance.
    Part should be in any day now.

    1. Has anyone here re-mounted the holder?

    2.Is there Tesla tape available to the shop?

    3. Does it come with the tape/adhesives?

    DON'T valet park your car.

  2. ucmndd

    ucmndd Well-Known Member

    Mar 10, 2016
    I had mine off for the better part of a year on my 2016 facelift MS. Recently switched jobs and the city parking garage I use now during the day is trolled by the local PD for "revenue generation opportunities" on a daily basis and I immediately received a fix-it for no front plate.

    I dug the mount out of the box I stuffed it in, re-used the (still very sticky) adhesive, and bolted it back on where it was before. It's been reinstalled for about 3 months now and it's rock solid - there's no way it's coming back off.

    I can't imagine any scenario where they properly re-attached it, using the bolts, and it still managed to come loose and tear off the car, even if the tape had completely failed. Seems far more likely to me that they stuck it back on without securing it with the two pentalobe bolts.
  3. DC Autocraft

    DC Autocraft Local Vendor - SoCal

    Apr 20, 2017
    Burbank, CA
    Agreed. There'd be noticeable damage if the plate fell off with the bolts installed correctly.
  4. jh15

    jh15 Member

    Apr 10, 2018
    Thanks for replies.

    The bolts are as I found them. A scenario is they didn't have the socket, and just stuck it on?

    This company never did us wrong, so I want everyone to learn about the problem, and post about it on social media.

    Also what might be an almost 300.00 they have Tesla part on order, I saw forum users giving away or selling them for 10.00. Anyone have one?

    If it is a low speed 5mph protection device, I want it on.

    At a Portsmouth Symphony Orchestra parking lot the other day, someone was poorly parking and started backing out of the space toward us. Wife blasted the horn, and they kept on coming. I looked at the cam and said back up! no one behind us! Even after backing up they I was sure rubbed up the car they were next to. Looked like you couldn't put a piece of paper between them. I didn't see if any damage as we escaped to a safe lot space. I wanted to go and check on the innocent, but we were late by now. Thinking of sending a note to PSO lot complaints about parking accident.

    Anyway, now I really want the holder back on.
  5. NickF

    NickF Member

    Jun 11, 2016
    We have had our S in Maine for a couple years without a front plate/holder. Ezpass mounted to the windshield. When it doesn't trigger, they get it via rear plate photo. No problems.

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