Neighbor just texted me yesterday that his Model 3 had to be towed back to the service center on the 2nd day he owned it. He got the "car needs service" message and it basically shut down. Tow truck couldn't get it into tow mode (or neutral I guess, not sure there is a tow mode).
I know we have seen a few reports of Model 3's dying shortly after getting home, so I wonder how many of them we aren't seeing? My neighbor is a Tesla fan but isn't active on the forums, so doesn't follow all of the stuff here.
I feel bad for the guy - I had given him a ride in my early 3 and told him all about the car and he was really excited about it. I did do my standard warning that "Teslas are not very reliable", but it is one thing to be warned about that and quite another to experience the realities of having a new car towed on day 2.
I really hope he doesn't now get to also experience the joys of poor communication from our local service center. Last time we had a car there for an extended repair, they kept calling and giving us dates to pick the car up, and then calling day of and telling us the car wasn't ready. After about 3 times of taking off work to make arrangements to pick the car up only to have the car not ready at the last minute, my husband finally got fed up and told them to NOT call him again until the car was actually finished. Even then once they did call us, they ended up having to scramble to get the car done before closing and called us while we were driving down and wanted us to delay yet one more day to pick it up. We said "no way" and ended up staying after they closed to get it that night.
Honestly, I am a huge Tesla fan, but it is the stuff like this that is going to kill them in the long run if they don't get it sorted out. Regular folks aren't going to be very willing to roll with the punches when their car has to be towed on day 2.
I know we have seen a few reports of Model 3's dying shortly after getting home, so I wonder how many of them we aren't seeing? My neighbor is a Tesla fan but isn't active on the forums, so doesn't follow all of the stuff here.
I feel bad for the guy - I had given him a ride in my early 3 and told him all about the car and he was really excited about it. I did do my standard warning that "Teslas are not very reliable", but it is one thing to be warned about that and quite another to experience the realities of having a new car towed on day 2.
I really hope he doesn't now get to also experience the joys of poor communication from our local service center. Last time we had a car there for an extended repair, they kept calling and giving us dates to pick the car up, and then calling day of and telling us the car wasn't ready. After about 3 times of taking off work to make arrangements to pick the car up only to have the car not ready at the last minute, my husband finally got fed up and told them to NOT call him again until the car was actually finished. Even then once they did call us, they ended up having to scramble to get the car done before closing and called us while we were driving down and wanted us to delay yet one more day to pick it up. We said "no way" and ended up staying after they closed to get it that night.
Honestly, I am a huge Tesla fan, but it is the stuff like this that is going to kill them in the long run if they don't get it sorted out. Regular folks aren't going to be very willing to roll with the punches when their car has to be towed on day 2.
