Netflix causes black screen-sets air to 32F

[Kodemonkey]

So this happened to me on the day I bought the car at the service center. Had the wife in the car and was playing with the features. I selected Netflix and the screen blanked, air set to 32F at full fan speed. Car totally unresponsive. Reset fixed it. Was told by the SC it was due to the fact my car had not been “provisioned” to me yet. Last night I decided to try it again. Same thing. Today tried it one more time (this time connected to wifi). Same thing. Teslafi caught the climate control change. Set up a service appointment. Anyone else see this happen? It happened both on version 22.44.25 and 22.39.102.

 

[Kodemonkey]

I will add that YouTube and internet work fine. My car just hates Netflix.

 

[jmatero]

Yes, Netflix not working in my car. There’s a white strip on the right side of the screen and then the whole system freezes

 

[ItsNotAboutTheMoney]

I suspect that the temperature problem reported is either no reading or a zeroized setting. 32F is 0C.

 

[Kodemonkey]

I suspect that the temperature problem reported is either no reading or a zeroized setting. 32F is 0C.

Except that it was blasting freezing air during the 2 minutes it took to reboot. It’s quite an odd kernel panic.

 

[GWord]

Netflix and “chill”

 

[Kodemonkey]

Netflix and “chill”

Updated my service ticket to include your joke. “Is my car trying to Netflix and chill?”.

 

[Kodemonkey]

They just changed my appointment from onsite to the Van Nuys service center. Update to follow.

 

[Kodemonkey]

I pushed my appointment back since LA County is having an explosion of COVID cases and it's not a critical thing right now. However, after the 2020.48.10 software upgrade, it now works. But I have the slight white line now on the right of my screen like @jmatero. I will update the ticket to state that, but maybe I will wait a little to see if a new OTA fixes that issue as well.

 

[RogerDodger]

Did you ever have any resolution? I have the same behavior on my new MY - every time I exit Netflix, it either reboots the car itself, or requires a manual reboot after sitting there with a blank screen for several minutes. Last night was the worst - it rebooted itself, then navigation couldn’t initialize, so I then had to reboot manually - 10 minutes gone for a quick New Girl fix for my daughter (don’t get me wrong, I love watching the show with her, just that it doesn’t make me very happy every time my car is basically non-functional).
Would love to hear the outcome of your service appointment; I am hesitant to book a mobile service, when I imagine it’s just a software issue.

 

[Kodemonkey]

Did you ever have any resolution? I have the same behavior on my new MY - every time I exit Netflix, it either reboots the car itself, or requires a manual reboot after sitting there with a blank screen for several minutes. Last night was the worst - it rebooted itself, then navigation couldn’t initialize, so I then had to reboot manually - 10 minutes gone for a quick New Girl fix for my daughter (don’t get me wrong, I love watching the show with her, just that it doesn’t make me very happy every time my car is basically non-functional).
Would love to hear the outcome of your service appointment; I am hesitant to book a mobile service, when I imagine it’s just a software issue.

I made a service center appointment. Then mysteriously it was cancelled. I had a software update so I tried it again and so far Netflix works perfectly. Either someone fixed it remotely or the software update fixed it.