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Network Maintenance Update

Just got this email:

We are performing network maintenance from Monday, May 28, 2018 at 9pm PDT to Tuesday, May 29, 2018 at 2am PDT, and would like to inform all owners that there may be intermittent disruption to the Tesla app during this time. We recommend that owners keep their key fobs and key cards on hand. We apologize for any inconvenience.
 
  • Informative
Reactions: bmah

Tdreamer

Plaid Supercharger
Supporting Member
Sep 10, 2017
2,241
5,322
Bedford, Massachusetts
IMHO this is a welcome operational change, that Tesla is actually announcing a downtime before it happens. It's standard practice for many network services, and I'm glad to see them adopting this as well.

Bruce.
Agreed. The last [planned?] network maintenance that impacted owners worldwide was a mess. An advanced notice (even if less than 24 hours in advance) is a welcome step forward.
 
  • Like
Reactions: dankim
Good notice.
 

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bmah

Moderator, Supercharger Hunter
Global Moderator
Mar 17, 2015
5,197
11,370
Lafayette, CA, USA
With less than 24 hours notice, this just isn't professional. I could have already left the hour earlier today and not taken my key card. If it is indeed routine maintenance, then there should be many days advance notice.

This is the very first advance outage warning Tesla has given in the three years I've been an owner. I'd say they've taken a huge step forward. I agree with you that there's room for improvement (possibly depending on circumstances that we're not aware of), but maybe they're just organizationally learning this stuff. I'm a proponent of praising process improvements in hopes of continued betterment, not just complaining because they didn't go far enough according to some arbitrary ideal.

Maybe this is just a glass half full / glass half empty kind of thing, in which case I'll just say...

Peace...

Bruce.
 
"We are performing network maintenance from Monday, May 28, 2018 at 12am EDT to Tuesday, May 29, 2018 at 5am EDT, and would like to inform all owners that there may be intermittent disruption to the Tesla app during this time. We recommend that owners keep their key fobs and key cards on hand. We apologize for any inconvenience."

Would this have anything to do with the conversations about doing away with the FOB and using bluetooth signal from phone? I am not that technical, so just looking for some insight as to what they might be improving - if anything?!
 

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