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New Android App - restricted functions?

Discussion in 'Model S: User Interface' started by manchester_m, Feb 13, 2017.

  1. manchester_m

    manchester_m New Member

    Joined:
    Jan 30, 2017
    Messages:
    4
    Location:
    Manchester
    Hi.

    Wondering if anyone else is experiencing problems connecting with the car since the new app arrived? Specifically, none of the 'control' section items work anymore for me (lights, honk, unlock, summon) and neither does remote climate start.

    I know the car is definitely connecting with Tesla servers because it is correctly showing location and charge status. I'm getting same behaviour in multiple locations, with and without wi-fi being on and 'remote access' is definitely enabled in the car.

    The old app was slow to connect but it seemed to work reliably.

    Appreciate any feedback from anyone.

    Thanks
     
  2. NMRjanitor

    NMRjanitor Member

    Joined:
    May 12, 2013
    Messages:
    6
    Location:
    North County San Diego
    I have also had problems connecting to my car since the latest Android upgrade (to v. 7.1.1, security patch level Feb 5, 2017). It recognizes the nickname I gave my car, but then there is an exclamation point and the short text, 'Network Request Error'. Frustrated.
     
  3. NMRjanitor

    NMRjanitor Member

    Joined:
    May 12, 2013
    Messages:
    6
    Location:
    North County San Diego
     
  4. NMRjanitor

    NMRjanitor Member

    Joined:
    May 12, 2013
    Messages:
    6
    Location:
    North County San Diego
    And without doing anything, the app on my Nexus 5 works again, and connects to the car. Strange, but I am not complaining, just have no idea what changed.
     

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