Since I have to drive 220 miles back home from the Portland delivery location as well as expecting to drive 60 miles around Portland before leaving, I asked would the new Model 3 be charged to 100%. The reply was no only to 80% and if I wanted to wait around I could charge after delivery at their charger. No offer to precharge to 100% nor asking if I needed the 100%. So much for customer service. Further it was stated that they were very busy with at least 3 deliveries per hour so it would be sign and drive in 15 minutes or so. Basically, don’t expect to spend time checking the car for defects, nor testing that every control works as is highly recommended prior to buying the car. For a $53k car a buyer should receive a much better experience.
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New car charge level and delivery experience
- Thread starter davelv
- Start date
Just hit up a supercharger - at least you can confirm that it works, and you have 7 days to take it back if anything is not to your liking.
Akikiki
A'-Lo-HA ! y'all
OP, please don't judge the quality of customer service by that. Was not worth the time to type it. Its really a very minor thing.
Congratulations on the new car. Welcome to the family.
Congratulations on the new car. Welcome to the family.
Ooh eeore, things will work out fine, you’ll see! ....Christopher Robin.
Tesla can not tell you how long you can spend inspecting your car. They allocate 15 minutes of the service advisors time to spend with you so you will not get a lot of hand holding. However, if you want to spend an hour inspecting the car prior to signing any paperwork that is totally up to you. Just let them know they are free to move on to another delivery during your inspection and you will let them know you are ready for them.
That last 20% takes a little longer. They have other deliveries to make. Take them up on their offer to use their charger. and, enjoy your new M3.
Uncle Paul
Well-Known Member
Takes almost twice as long to charge up a car from 40% - 80% as it does 40-100%. They simply do not have enough time to do that for everyone or track which specific owner wants what.
As others have said, simply stop at a Supercharger on your way home for a few minutes. You will get a chance to see how quickly it charges from a low level. Can add an extra 100 miles in no time.
Tip is to select the Supercharger you plan to use on your way there in Navigation. Simply touch the little red Supercharger dot. This will tell your car to prep itself for maximum charging parameters. Pretty remarkable.
As others have said, simply stop at a Supercharger on your way home for a few minutes. You will get a chance to see how quickly it charges from a low level. Can add an extra 100 miles in no time.
Tip is to select the Supercharger you plan to use on your way there in Navigation. Simply touch the little red Supercharger dot. This will tell your car to prep itself for maximum charging parameters. Pretty remarkable.
Kilotango74
Active Member
Ha. That’s a good one. When I ordered it said 2-4 weeks till delivery. Going on week 11 now. How is one supposed to gauge purchasing a vehicle to have it delivered at a time not at the end of the quarter with that kind of feedback from the company. Yes they are busy but do t tell me I should have ordered it at a more convenient time for Tesla.
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