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New Drive unit for 2016 refresh

LVGhost

Member
Oct 20, 2016
70
62
Las vegas
Last night while driving I received an error that the car needs service and the power is reduced. Called Tesla roadside and they recommended pulling over and turning off the car to reset it. That seemed to do the trick and they recommended I take it to the service center the next day. I brought it in and after the diagnostics they determined it was necessary to replace the drive train. They had it in stock and will finish in a couple hours. Although I'm not thrilled my 3 month old car needed a new DU I must say I was happy about how great the service center service was.
 

Andyw2100

Well-Known Member
Oct 22, 2014
6,542
2,393
Ithaca, NY
I don't want to spoil your happiness, but do you know if the drive unit being used to replace your failed drive unit was a new one or a rebuilt / remanufactured / reconditioned / whatever-term-Tesla-uses one? I ask because there have been posts on here where people with nearly new cars wind up getting their faulty drive units replaced with drive units that are not new, as that is allowed, as per the warranty terms. On a three month old car, I'd really want to make sure I was receiving a brand-spanking new drive unit, if at all possible.
 

LVGhost

Member
Oct 20, 2016
70
62
Las vegas
I don't want to spoil your happiness, but do you know if the drive unit being used to replace your failed drive unit was a new one or a rebuilt / remanufactured / reconditioned / whatever-term-Tesla-uses one? I ask because there have been posts on here where people with nearly new cars wind up getting their faulty drive units replaced with drive units that are not new, as that is allowed, as per the warranty terms. On a three month old car, I'd really want to make sure I was receiving a brand-spanking new drive unit, if at all possible.
Thanks for the heads up. I'll have to check.
 
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LuPapa

Member
Oct 20, 2016
77
27
Houston
I don't want to spoil your happiness, but do you know if the drive unit being used to replace your failed drive unit was a new one or a rebuilt / remanufactured / reconditioned / whatever-term-Tesla-uses one? I ask because there have been posts on here where people with nearly new cars wind up getting their faulty drive units replaced with drive units that are not new, as that is allowed, as per the warranty terms. On a three month old car, I'd really want to make sure I was receiving a brand-spanking new drive unit, if at all possible.

Another way of looking at is that the brand new DU from a factory that makes x thousand a day lasted 3 months. So a remanufactuered one that someone intentionally repaired and definitely tested might be better.
 
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croman

Active Member
Nov 21, 2016
4,626
6,551
Chicago, IL
Another way of looking at is that the brand new DU from a factory that makes x thousand a day lasted 3 months. So a remanufactuered one that someone intentionally repaired and definitely tested might be better.

That's what I was thinking. Who knows? It all has an 8 year unlimited mile warranty on it anyways.
 

Wshowell

Member
Jan 1, 2015
497
345
Arroyo Grande Ca
Out of curiosity, is the new DU warrantied for 8 years from: day car was purchased, date part was installed or date part was manufactured? I ask because the people that have had several DU's replaced on their 2012 models are half way through the warranty if the length of that warranty is based on the purchase date of the car. That would concern me that the can was just being kicked down the road versus the problem really being resolved. If each new DU restarts the 8 year clock then it's just an annoyance.
 

Andyw2100

Well-Known Member
Oct 22, 2014
6,542
2,393
Ithaca, NY
Here's an update. After getting things fixed today my car died about 15 miles from the service center. Currently waiting for a tow back, ugh.

Did you ever find out if they were putting in a brand new drive unit or not? If they didn't last time, and the one they put in failed, I would definitely ask for a new one this time.
 

Cyclone

Cyclonic Member ((.oO))
Jan 12, 2015
5,056
1,141
Charlotte, NC
Out of curiosity, is the new DU warrantied for 8 years from: day car was purchased, date part was installed or date part was manufactured? I ask because the people that have had several DU's replaced on their 2012 models are half way through the warranty if the length of that warranty is based on the purchase date of the car. That would concern me that the can was just being kicked down the road versus the problem really being resolved. If each new DU restarts the 8 year clock then it's just an annoyance.

8 years from delivery date of your car (and probably something like 90 days or a year for the part otherwise). So one replaced in year 6 still only has two years left.
 

LVGhost

Member
Oct 20, 2016
70
62
Las vegas
Did you ever find out if they were putting in a brand new drive unit or not? If they didn't last time, and the one they put in failed, I would definitely ask for a new one this time.
They put in a new one. The inverter was defective and that's why the car died. Now they are installing a new one.
 

Wshowell

Member
Jan 1, 2015
497
345
Arroyo Grande Ca
8 years from delivery date of your car (and probably something like 90 days or a year for the part otherwise). So one replaced in year 6 still only has two years left.
That's NOT good. This is like signing a one year employment contract with a 30 day "termination clause". That's really a 30 contract... I have a 2015 S70 so hopefully they worked out all the issues that were causing the DU failures. I'd like to keep it past the warranty period. I know you've had all the early VIN gremlins Cyclone, hope the storm has passed for you now.
 

hingisfan

hingisfan_Mark_V
Oct 19, 2013
1,251
381
Kingston, Ontario
I just had mine replaced at 85k. The refurbished one they put in runs just as nice or maybe even better than my original one did.
Is anyone getting DUs replaced on the dual motor cars? I heard they are much more reliable, and if so, it would be my #1 reason to pay for a dual configuration on my next car.
 

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