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New iPhone 13 Pro Max in a case does not work with the 2021 Model 3 wireless charging pad

Kim’sTM3

New Member
Nov 11, 2021
2
5
Jupiter, FL
I know this is just a "first world problems" type of post, but I hope to help inform someone that may be considering getting a new iPhone 13 Pro Max alongside their new Tesla Model 3.

Last week, my wife got an iPhone 13 Pro, and I got a 13 Pro Max. Since we have a 2 year old that likes to mess with our phones (aka spike the phone on the ground), we each have a case made by Mous. This isn't an Otterbox case so it's not HUGE, but the Mous case is big enough to cause problems when used in the Model 3.

If we put her 13 Pro on the Model 3's wireless charging pad, it works great. If we put my 13 Pro Max on the same pad, nothing happens.

If I remove my 13 Pro Max from the Mous case, it begins to charge if I put it on the wireless pad.

I don't have any other brand of case so I'm not sure if this is because of Mous' specific case. The case has a clear back so there is no metal between the Phone and the Tesla's charging pad.

I did however test the Tesla Model 3 wireless charging with an iPhone 11 Pro Max and iPhone XS Max each with a Mous case. And they seem fine. So I don't know what's the deal with the new iPhone 13 Pro Max other than it's slightly too big.

Anyway, TLDR... if you use a case on your phone you may want to pass on the iPhone 13 Pro Max and stick with the regular 13 Pro.
My 13 pro max in symmetry case will not charge in my 2020 M3 either. Upside down is no different. I called Tesla and they said take it out of the case. I’m not comfortable taking this phone in and out of the case to charge. Technology fail. I had iPhone X in same case and it worked great.
 

rpratt

Member
Jan 11, 2020
27
26
SF Bay Area
Not surprisingly, my 11 Pro Max in an Otterbox Defender doesn’t work with wireless charging either. It’s a huge over-protective case, not really much Tesla can do about that. I just plugged in a USB-C to Lightning cable, same as in my older M3LR
 

EatMoreRamen

New Member
Nov 16, 2021
2
1
San Jose
I have had the same with my iPhone 13 Pro on my 2020 M3 with OEM wireless charger. The camera bump prevents it from sitting flush.

I put a strip of black felt at the bottom of the charger (where the lip is) to raise the phone up and this resolved the issue.
 

EatMoreRamen

New Member
Nov 16, 2021
2
1
San Jose
I had the same with my iPhone 13 Pro on my 2020 M3 with OEM wireless charger. The camera bump prevents it from sitting flush.

I put a strip of black felt at the bottom of the charger (where the lip is) to raise the phone up and this resolved the issue.
 

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eksigned

Member
Jul 26, 2021
36
29
Seattle
Had our USB-C’s installed, with our wireless charging pads also being turned on at the same time a few days ago by Tesla. Was surprised to see that my iPhone 13 Pro Max with OE apple leather case charges just fine.
 

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