Old hat for recent buyers but if you still have the legacy latches get Tesla to change your "old" for the "new". Mine was 2 years in & I still had the "old" latches until this week. However, when my 12V battery died the mobile team also changed my latches. A 6 hr job but I'm sure glad they did. So much better....
Latches for what? Doors or frunks? A six hour mobile extra task — That’s impressive, that they weren’t just there to swap the battery and get on to the next assignment.
front/passenger door.....Tesla's mobile service has been impressive..... btw: it's a mechanism at door plus a wire bundle change...door panels come off, a remove of old wiring, install of new wiring (reroute of wiring included). That's why it takes so long. Tech also installed latest SW update....it's a new car feeling again...
if your 12V battery hasn't died, it might soon.....2 years or so for the X is what I gather is the shelf life.....
when did the new latches start appearing on vehicles? i have a Feb/Mar 2017 build. I am also curious if they can retrofit the new interior FWD door sensor.
I agree. I just had my March 2016 Model X front door latches replaced during my 2nd annual service. The new ones are MUCH quieter and close much smoother. I had them change out the falcon wing door closer buttons last year with the newer version that are much more intuitive for passengers to figure out.
don't recall but if your doors close very smoothly and quietly (old ones were more "violent") then you have the "new/improved" version.
Same here. March 2016 Build, new latches installed last week. Unbelievable how much quieter and smoother the door presents now.
My door passenger was not closing fully, had to be pulled to close SC said will replace the latch..must be just one . have to see once I get back the vehicle.
Mine were replaced back in November 2016 without me requesting them or having an issue. At the time they stated they were replacing all the latches when cars were in service if the SC had stock on hand. I guess I just got lucky because my car was there for another reason and the program had just started. These are the parts they put in. Curious if they are the same part numbers now.
If you have the "old" latches then they will replace both....it's part of a new kit that includes both latches & wiring harness....
I have the new latches, I got my car Dec 22 and just had my car in the shop for a few days redoing the latches and a new windshield. Out of nowhere my driver door stopped opening so I had to crawl through the passenger side or the rear to open my door. Kind of embarrassing when you pay over $100k for a car.
Had the car since June 2016, no major issues with the door , had to pull sometimes to completely close the passenger door just this month, both the latches were replaced today.
Pretty sure that only applies to your SC. I've been at the SC few times for unrelated issue and they never replaced them, until the driver latch started failing.
Yes, I did ask for them as mine we getting very loud and the passenger's door would rattle when closing and most of the time my passengers would try to open and re-close the door because they thought it hadn't closed properly. The new latches are night and day different in terms of quietness and smoothness.
Door latch on driver’s door of our X failed just shy of the 2 year mark. They swapped both front doors with the new latches... Much quieter, better, faster, etc.. Too bad I had to have a door fail an limp it to the SC to get the latches upgraded, but well worth it.