Picked up my new model 3 LR, 3 weeks ago. Love it. And when i first looked, only some scuffs on the front bumper so no problem. Booked in for service last week.
I then, before taking it in, noticed 2 panel misalignments that you can only see at a certain angle. Then 2 days before, a squeak appeared whenever i turned the wheel left slightly. Only really occurred between 10mph and 40mph. Anyway, all booked in.
Took it to Chelmsford service center. All super helpful, got a courtesy car (Model S 75d - THE INTERIOR! AHH!)
Call today. They have found the squeak cause. Apparently "a number of bolts have sheered off from the sub-frame". Wow.
I think when we buy a Tesla, unfortunately we all expect some minor panel gaps etc. We get them sorted and move on, but bolts sheered off after 200miles? Not what i was expecting.
Now there is a part shortage so they are trying to get hold of the parts required to resolve it.
With many other products, you'd say, just give them it back and get me another one. But i'm thinking if an engineer has checked it all over thoroughly, inside and out. Its probably better to have the repaired one than anything else as at least then I know its been put together properly.
Anyway, totally loved the 200 miles I had with the car, and look forward to more when it isn't going to fall over and destroy itself.
I then, before taking it in, noticed 2 panel misalignments that you can only see at a certain angle. Then 2 days before, a squeak appeared whenever i turned the wheel left slightly. Only really occurred between 10mph and 40mph. Anyway, all booked in.
Took it to Chelmsford service center. All super helpful, got a courtesy car (Model S 75d - THE INTERIOR! AHH!)
Call today. They have found the squeak cause. Apparently "a number of bolts have sheered off from the sub-frame". Wow.
I think when we buy a Tesla, unfortunately we all expect some minor panel gaps etc. We get them sorted and move on, but bolts sheered off after 200miles? Not what i was expecting.
Now there is a part shortage so they are trying to get hold of the parts required to resolve it.
With many other products, you'd say, just give them it back and get me another one. But i'm thinking if an engineer has checked it all over thoroughly, inside and out. Its probably better to have the repaired one than anything else as at least then I know its been put together properly.
Anyway, totally loved the 200 miles I had with the car, and look forward to more when it isn't going to fall over and destroy itself.