New Model X hung while Supercharging

[jboy210]

Hi,

I was wondering if anyone else has had an issue with Supercharging a 2022 X. I thought I read something about it, but I could not find anything when I searched.

I just got my 2022 Model X and was Supercharging it for the 1st time. I got some coffee and noticed it was only at 75% when I got back to the car. I decided to kill some time by watching a youtube video. But as I was scrolling through videos, the display froze. I waited 30 seconds or so, but it did not free up. So reluctantly, I rebooted with both buttons down. But after a minute, nothing happened. I then rebooted it with both buttons down and the brake pedal down. No change. So I tried holding down both bottoms and the brake pedal again. Nothing changed. I sit there for a couple more minutes deciding what to do, and it reboots! The car comes up, and it is up to 78%. A little short, but I decided to not chance it and drove home.

Has anyone else had a similar experience?

 

[DCGOO]

Hi,

I was wondering if anyone else has had an issue with Supercharging a 2022 X. I thought I read something about it, but I could not find anything when I searched.

I just got my 2022 Model X and was Supercharging it for the 1st time. I got some coffee and noticed it was only at 75% when I got back to the car. I decided to kill some time by watching a youtube video. But as I was scrolling through videos, the display froze. I waited 30 seconds or so, but it did not free up. So reluctantly, I rebooted with both buttons down. But after a minute, nothing happened. I then rebooted it with both buttons down and the brake pedal down. No change. So I tried holding down both bottoms and the brake pedal again. Nothing changed. I sit there for a couple more minutes deciding what to do, and it reboots! The car comes up, and it is up to 78%. A little short, but I decided to not chance it and drove home.

Has anyone else had a similar experience?

It can take up to five minutes for everything to reboot, particularly if there is limited cellular connectivity. Rebooting a second time simply starts the whole process over, and likely did not gain you anything.

 

[animorph]

Rebooting after flakey computer behavior is a normal though not frequent necessity. The car is drivable even if the screen is black, so it's not an insurmountable problem.

 

[adomanim]

I’ve had my model 3 for 2 weeks. Driving home from thanksgiving at midnight I stopped for a quick supercharge. I go to disconnect and it won’t release, I have a red T, and get the three warnings seen in the pictures. I’ve been on hold for 22 minutes at this point with service.

snaptube vidmate​

 

[aus1ander]

Hi,

I was wondering if anyone else has had an issue with Supercharging a 2022 X. I thought I read something about it, but I could not find anything when I searched.

I just got my 2022 Model X and was Supercharging it for the 1st time. I got some coffee and noticed it was only at 75% when I got back to the car. I decided to kill some time by watching a youtube video. But as I was scrolling through videos, the display froze. I waited 30 seconds or so, but it did not free up. So reluctantly, I rebooted with both buttons down. But after a minute, nothing happened. I then rebooted it with both buttons down and the brake pedal down. No change. So I tried holding down both bottoms and the brake pedal again. Nothing changed. I sit there for a couple more minutes deciding what to do, and it reboots! The car comes up, and it is up to 78%. A little short, but I decided to not chance it and drove home.

Has anyone else had a similar experience?

FYI this is now an active recall and impacts all Tesla's produced with the AMD Ryzen CPU. The main computer has a tendency to overheat when Supercharging or preconditioning for fast charging. It is fixed with a firmware update to 2022.12.3.3.

 

[jboy210]

FYI this is now an active recall and impacts all Tesla's produced with the AMD Ryzen CPU. The main computer has a tendency to overheat when Supercharging or preconditioning for fast charging. It is fixed with a firmware update to 2022.12.3.3.

I read something similar on this but did not know the version. Thanks. This morning I just got 2022.12.3.3.