Wow... I tried the chat that Mr. Skeptical posted... the agent said Tesla has an internal policy to disallow any system > 2x Powerwall 2 to export stored energy from the batteries to the grid (regardless of generation source). He insisted this is regardless if there is a NEM2-MT interconnection or if PG&E has expressly allowed the homeowner system to have ESS exports over 10 kW. He said if I have a problem with this Tesla policy, I should contact PG&E.
But I called the normal Powerwall support, and this time referenced this TMC thread (sorry ya'll). For the first time, they acknowledged that the experiences others have may not be correct and now they're looking into why some systems have the features while others don't. (sorry ya'll).
However, this agent was more helpful. They actually took the time to review my PG&E interconnection agreement instead of feeding me some malarkey about Powerwall+ or requiring PG&E to call them. I even sent them a copy of my insurance dec page showing I satisfied PG&E's request to have insurance for the exports from my batteries. They've finally escalated my case to Tier 2.
So we'll see what happens... but I'm not holding my breath. I do think it's cool that skepticcyclist has the exact little advanced control I am seeking. so tantalizing.
But I called the normal Powerwall support, and this time referenced this TMC thread (sorry ya'll). For the first time, they acknowledged that the experiences others have may not be correct and now they're looking into why some systems have the features while others don't. (sorry ya'll).
However, this agent was more helpful. They actually took the time to review my PG&E interconnection agreement instead of feeding me some malarkey about Powerwall+ or requiring PG&E to call them. I even sent them a copy of my insurance dec page showing I satisfied PG&E's request to have insurance for the exports from my batteries. They've finally escalated my case to Tier 2.
So we'll see what happens... but I'm not holding my breath. I do think it's cool that skepticcyclist has the exact little advanced control I am seeking. so tantalizing.