Its swiping from right to left (swiping left) to go from car to powerwalls, at least on my system. If it were me, I think I would try not only logging out of the tesla app, but also deleting it from my phone, and then re installing the app and logging in. It likely wouldnt change anything, but that would be one way to ensure there was not some issue that was cached in the app on your phone.
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New PowerWalls not showing on phone app
- Thread starter jboy210
- Start date
Its swiping from right to left (swiping left) to go from car to powerwalls, at least on my system. If it were me, I think I would try not only logging out of the tesla app, but also deleting it from my phone, and then re installing the app and logging in. It likely wouldnt change anything, but that would be one way to ensure there was not some issue that was cached in the app on your phone.
Electrph
Member
not logging out but deleting app .. i have not tried that specifically .. i will try thanks .. i have logged out / deleted app completely ..
Electrph
Member
Electrph
Member
so now update on this . maybe .. when i swiped left instead of ad for pw / pv i saw blank white .. hoped progress .. so after trying this few times i signed out of account now i get unrecognized user and i cannot get into app at all .. hopefully this means progress .. or i'll be using keycard to drive car next few days 
Electrph
Member
update (if anyone has this issue, doubt it i seem the lucky one)
after 3 calls in a week I received email from Tesla energy support to "ensure i can view production in app" .asked for relavent screenshots .. send them the pv/ powerwall ad that has always shown haha .. BUT i now cannot get onto teg locally and shows "registration incomplete" lower down on page.. so I'm hoping progress they are reseting something
after 3 calls in a week I received email from Tesla energy support to "ensure i can view production in app" .asked for relavent screenshots .. send them the pv/ powerwall ad that has always shown haha .. BUT i now cannot get onto teg locally and shows "registration incomplete" lower down on page.. so I'm hoping progress they are reseting something
Let us know how it turns out.... a few of us have seen that "registration incomplete" on the TEG since firmware 20.49, even after you register it. I dont log in there often but some active members here do, and it seems to keep resetting on those who do.
Electrph
Member
yea feel i knew what i was getting into with Tesla thanks to this community .. so i have been patient thru process .. but now its this one final thing stuck on .. rough seeing all the features people post up and i have never even seen my system on app
yea feel i knew what i was getting into with Tesla thanks to this community .. so i have been patient thru process .. but now its this one final thing stuck on .. rough seeing all the features people post up and i have never even seen my system on app
That does suck yeah. Hopefully they figure it out. It sounds to me like your account is missing some entitlement or other (digital entitlement), or they have the serial numbers registered wrong or something.
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